Data Center Program Director

Job Description

Job Description

Our mission is to launch durable careers through an industryleading, hands on training programs at tremendous value to students. As our Program Director, you will architect the program to create field-ready technicians with state of the art hands-on lab and industry leading curriculum. Youll blend handson facility skills with IT hardware and structured cabling, and youll coach students on procedures, professionalism, and shiftwork realities so they walk in the fieldready and qualified. General DescriptionThe Data Center Technician Program Director designs and delivers a hands-on training pathway that prepares learners for entry-level installation, remote hands, and operations / maintenance roles in colocation and enterprise data centers. Youll own the curriculum, build the lab environment (server racks, UPS demos, CRAC / CRAH demonstrators, DCIM / BMS sims, fiber / copper benches), teach and mentor cohorts, and run a continuousimprovement loop with employer feedback and safety / quality standards. Youll also recruit / coach adjuncts and cultivate employer partners for site tours, guest lectures, and job placement pipelines in North Jerseys highdensity market. Job Structure (time allocations)Program Teaching & Curriculum Design 60%Design a modular, stackable curriculum that creates full capable data center technicians and operators, course should include structured cabling and installations, IT hardware, power train, HVAC systems, communications, Deliver highenergy lectures, demonstrations, and shop labs (fiber / copper benches, rack builds, powerpath walkdowns).Coach students on professional habits : documentation, work orders, tool control, PPE, comms on radio / slack / tickets.Run formative checks (skills checkoffs), capstones, and employerobserved performance evals.Program Operations, Lab Build-Out & Continuous Improvement 30%Training racks (server / storage / network), cable certification tools, fiber scopes / OTDR, UPS demo carts, miniCRAH demonstrators, leak detection, and DCIM / BMS simulators along with anything that changes or needed to run an industry leading program.Track outcomes (attendance, lab mastery, credential pass rates, placement).Update curriculum each term for standards / technology changes (e.g., TIA942, ASHRAE updates). Author lab SOPs and MOPs / EOPs; ensure lockout / tagout and PPE controls in every lab. Employer Partnerships,& Placement 10%Align skills to colo / hyperscale hiring screens (rack / stack, crossconnects, L1L3 triage); coordinate onsite observations and interviews.Key Outcomes to make students "field-ready" (Position authors changes and modifications to keep up with industry trends and technology changes) Installations : read build sheets; rack / stack servers and network gear; ground / bay cabinets; dress / manage copper and fiber; label and document.Fiber hygiene & testing : scope / clean LC / MPO; pass / fail to inspection criteria; basic OTDR and loss testing; manage highcount harnesses at scale.Break / Fix & remote hands : swap FRUs; crashcart / KVM workflows; Layer1 to Layer3 triage; ticket hygiene and precise closeouts with photos.GPU / HPC clusters : handle QSFP / QSFPDD optics, AOCs / DACs, leafspine bundles, and tray loading used in AI racks.Operations awareness : read onelines; understand the power path (utility UPS PDU / RPP rack PDUs); cooling and environmental ranges per ASHRAE TC 9.9 (mission critical data centers).Procedure Training : write / execute MOPs, SOPs, and EOPs for safe change and incident response.Server+ core skills : OS install; IP / DNS / DHCP / VLANs; roles / monitoring; virtualization; IAM / MFA; hardening and patching; backup / DR; HW / SW / Network troubleshooting.Safety & compliance : ESD control program, lockout / tagout, and NFPA 70E awareness.Decommission & chain of custody : media sanitization / asset lifecycle with secure documentation.Physical & logical security : badging / mantraps; cabinet / cage etiquette; access and audit basics.Skills & Experience 7-10+ years in data center operations, remotehands / colocation, structured cabling, or criticalfacility maintenance; demonstrated experience with rack / stack, crossconnects, basic test gear, and proceduredriven work. Handson literacy across power / cooling basics (UPSPDU path, CRAC / CRAH, containment) and environmental monitoring aligned to ASHRAE Thermal Guidelines. Comfortable authoring and running MOP / SOP / EOPs; fluent in lockout / tagout and electricalsafety principles (NFPA 70E). Evidence of teaching / mentoring (apprentices, technicians, military NCO, FSE team lead, or classroom).Clear, concise documentation; strong radio discipline and shiftturnover habits.Nicetohave (any mix)BICSI Installer 1 / Installer 2 (Copper or Fiber), FOA CFOT, CompTIA Server+ or DataSys+, or EPI CDCP / CDCS. Experience with DCIM / BMS (e.g., Sunbird / Nlyte / Schneider EcoStruxureany vendor is fine). Prior communitycollege / trade instruction or military technical training experience.

Compensation details : 80000-130000 Yearly Salary

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