Shipping & Receiving / Customer Service Associate

Job Description

Job Description

Location : 77002

Schedule : Monday–Friday, 8 : 00 AM – 5 : 00 PM

Pay : $13.50 per hour

Employment Type : Full-Time

Position Summary :

We are seeking a dependable and motivated individual to join our team as a Shipping and Receiving / Customer Service Associate . This is a great opportunity for someone looking to grow within a company that values teamwork, initiative, and a strong work ethic.

Key Responsibilities :

Perform shipping and receiving duties including processing inbound and outbound items

Log and process outbound accountable items in the company system

Deliver inbound accountable items based on priority levels

Obtain signatures and CAI (Customer Acknowledgment of Item) as needed

Handle service requests and box pickups in a timely manner

Provide excellent customer service in person and via other channels

Perform general office duties as assigned

Work collaboratively with team members to ensure smooth daily operations

Take on additional responsibilities as a proactive team player

Qualifications :

Prior experience in shipping, receiving, or customer service is a plus

Basic computer and data entry skills

Strong communication and organizational skills

Ability to lift and move boxes as needed

Positive attitude and willingness to learn

Reliable and punctual