FAMILY SUPPORT MANAGER

Job Description

Job Description

Salary : Starting Minimum $55,000

JOB SUMMARY :

The Family Support Manager is responsible for leading the student intake processand building strong initial relationships with families enrolling in the Hopkins House Preschool Academy, providing culturally responsive services such as home visits, counseling, parenting support, and case management tailored to family needs, helping families access housing, financial aid, job training, and other community resources, while overseeing public aid applications and managing Hopkins House scholarship and financial assistance programs.

JOB DUTIES AND RESPONSIBILITIES :

All Programs :

• Interviews individuals and families during program intake process to document history, strengths, needs, and goals.
• Ensures equitable access to Hopkins House programs and services for individuals with special needs, including but not limited to those with physical and / or mental disabilities.
• Arranges transportation for students and / or family members to / from counseling, medical appointments, and basic needs shopping, as needed.
• Makes referrals to health care, employment, food, housing, before / after-care, and other social services, as needed.
• Supervises young children during and when traveling to / from counseling and medical appointments when parent / guardian is unavailable and provide on-call support as scheduled or required.
• Co-facilitates or facilitates culturally appropriate educational classes for families in subjects including but not limited to behavior management, independent living skills, parenting skills, household management, anger management, pregnancy / pre-natal care, etc.
• Provides culturally appropriate education and modeling techniques for Hopkins House staff dealing directly with families.
• Manages Preschool Academy Scholarship, Jasper-Johnson College Scholarship, Elward J. Alexander Memorial Gift, and ECLI Fellowship application process.

Preschool Academy :

General :

MINIMUM EDUCATIONAL REQUIREMENT :

Associate degree or higher in social work, family counseling, mental health, psychology, or related field.

YEARS OF RELATED WORK EXPERIENCE :

At least two (2) years of professional workexperience in related field. Clinical license in social worker is not required for this position.

OTHER RELATED REQUIREMENTS :

BENEFITS :

Hopkins House offers a wide range of generous employee benefits, including paid time off (i.e., sick, vacation, family leave, etc.), paid holidays, health and dental coverage, and childcare tuition discounts.