Talent.com
Customer Service Rep

Customer Service Rep

WPSNashville, TN, US
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Customer Service Representative

Wood Personnel is working with a leading manufacturer of innovative, high-tech performance tires in Nashville, TN to identify a Customer Service Representative to join their team! They are seeking someone reliable with previous Tire Industry and call center experience with elevated levels of professionalism.

Compensation and Hours for the Customer Service Representative :

  • In Office (No remote options)
  • $22 / hour
  • Monday through Friday; 8 : 00am 5 : 00pm
  • Health insurance office during temporary period
  • Weekly pay

Requirements of the Customer Service Representative :

  • Experience in Tire Industry or related industries
  • Previous Call Center experience
  • Customer Service experience
  • Strong organizational skills with great attention to detail
  • Proficiency in Microsoft Office specifically Excel
  • Excellent ability to multi-task
  • Professional and courteous phone presence

    • Responsibilities of the Customer Service Representative :

  • Answer inbound calls and emails to address customer questions and inquiries
  • Receive and answer simple to complex customer inquiries for all products through specialized technical knowledge of products and usage
  • Answer technical questions that are related to tires and their warranties
  • Process customers complaints and give appropriate warranty
  • Research and obtain resolution of a variety of customer complaints and issues
  • Keep up with the competitors product information and tire industry regulations
  • Any other duties / responsibilities as assigned by management
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    Customer Service Rep • Nashville, TN, US

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