Sales Consultant - Toyota

Thompsons Auto Group is committed to providing outstanding customer experiences and fostering a positive workplace that reflects our core values of integrity, servants attitude, accountability, continuous improvement, teamwork, and fun.

Position Summary The Sales Consultant is responsible for guiding customers through the vehicle selection and buying process to ensure a memorable, positive experience.

This role requires excellent communication skills, a deep understanding of automotive products, and a dedication to providing exceptional service that aligns with Thompsons Auto Group’s mission of delivering the highest level of customer satisfaction.

Reports To General Sales Manager / Sales Manager  Responsibilities Customer Relationship Management Customer Engagement :

• Greet customers warmly, assess their needs, and build rapport to ensure a comfortable and enjoyable sales experience.

Needs Assessment :

Product Knowledge :

Product Presentations :

Test Drives :

Follow-Up :

Sales and Performance Goals Manage Total Opportunities :

Unit Volume :

Front and Back End PVR :

Sell Accessories and Aftermarket Options :

High Customer Service Scores :

Sales Documentation :

Product and Service Offerings :

Trade-In Appraisal :

Financing Assistance :

Close Sales :

Administrative Duties Documentation :

Finance and Insurance Coordination :

Dealership Standards :

Customer Satisfaction and Delivery Customer Handover :

Post-Sale Follow-Up :

Promote Referral Programs :

Qualifications Education & Experience :

Skills & Competencies :

Physical Requirements :

What We Offer Compensation :

Benefits :

Work Environment :