ADMINISTRATIVE ASSISTANT

Job Description

Job Description

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

SCHEDULE

Afternoons, Evenings, and Saturdays availability required.

Flexibility required.

SUMMARY

Family Service League is seeking a part-time Administrative Assistant for the Family Recovery Center (FRC) in Riverhead, NY. The Administrative Assistant will handle general administrative and clerical functions. The Administrative Assistant will be responsible for interacting with clients by phone or in-person to help navigate clinic services, scheduling appointments, and assisting with the completion of related paperwork.

RESPONSIBILITIES

• The Administrative Assistant will perform general clerical functions, including answering phones, scheduling, loading appointments, scanning, and interacting with clients and referral sources.
• Greet and sign in patients.
• Perform electronic data entry and record keeping.
• The Administrative Assistant will schedule client appointments and take payments.
• Make appointment reminder calls.
• The Administrative Assistant will help establish and maintain a positive and productive work environment.
• Enter data into OASAS system.
• Provide insurance verification and authorization.
• Run ISTOPS.
• Conduct bank deposits.
• All other duties as assigned.

QUALIFICATIONS

High School Diploma or equivalent required.

Minimum of two years of related experience in an office setting required.

Ability to multi-task, have excellent customer service skills and work as part of a team.

Strong verbal and written communication skills required.

Proficient computer skills, including Microsoft Office required.

Bilingual in Spanish preferred.

Must be able to work a flexible schedule for office coverage.

PHYSICAL REQUIREMENTS

This position requires sitting for long periods of time.

Some light lifting may be required.