We are seeking a Site Access & Compliance Coordinator to serve as an on-site representative for a leading workforce access and compliance platform used in mission-critical construction environments.
Position Summary : This position ensures seamless site entry, credential verification, workforce onboarding, and ongoing compliance monitoring. The Coordinator functions as a vital liaison between on-the-ground operations and centralized support, providing training, real-time support, and first-line issue resolution for both workers and management personnel.
Key Responsibilities
Access Control & Credential Verification
- Monitor and enforce site access using digital badging and credentialing tools
- Ensure all personnel are properly verified and compliant before entry
- Manage visitor access protocols, including temporary badging
- Maintain order and protocol at gates and turnstiles
Onboarding & Training
Train workers and subcontractors on platform usageSupport documentation intake and digital account setupEducate workers on the use of temporary access credentials and vehicle passesAssist in multilingual onboarding when necessaryAct as the first point of contact for on-site access or credentialing issuesTroubleshoot minor technical concerns and resolve access mismatchesCollaborate with centralized operations and support teams to resolve issuesFollow a structured escalation path for unresolved mattersCustomer Engagement & Field Feedback
Represent the platform and its values with professionalism and courtesyAddress service-related concerns and provide clear communicationCapture user feedback from the field to inform product improvementPerformance Expectations
Ensure consistent, protocol-compliant access to the job siteMinimize delays through effective onboarding and trainingRapidly respond to and resolve credential or access-related issuesUphold high standards of professionalism and customer serviceThe pay range for this position is $20.00 / hr - $21.00 / hr.
This is an entry-level, temporary position in the Information Technology field.
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