Office Manager

Job Description

Job Description

Job Summary :

The Office Manager will oversee the general administrative function and activities of the office. The Office Manager ensures that the offices runs efficiently and that the employees have what they need to be successful. This position requires the ability to work independently, exercise judgment, manage the clerical team, and take initiative.

Duties / Responsibilities :

• Answers telephones and directs calls to appropriate staff.
• Assists in any area to cover call offs and / or employee absences, including but not limited to attempting to fill open appointments immediately.
• Attend treatment teams, take notes and maintain medical binders / documentation.
• Collaborate with satellite offices in relation to client needs (i.e. : scheduling, faxes, Consultations).
• Communicates canceled appointments accordingly and makes all necessary correspondence.
• Create a weekly schedule for intake appointments.
• Completes EVS / insurance checks for clients.
• Ensure client calls are answered assisting the Outpatient Director, Medical Supervisor, and Clerical staff as an overflow.
• Compiles and records medical charts, reports / histories, and medical records.
• Identify, recruit, and screen potential employees for position openings at assigned location.
• Input necessary information from all psychiatric discharges.
• Scan and attach appropriate interviews and pre-screens for patients to ensure completion and updated documentation is accurate.
• Responsible for reviewing and sending office mail, faxes, and call off notifications.
• Maintains medical records, technical library, and correspondence of files.
• Operates office equipment and orders supplies as needed.
• Oversees clerical staff at assigned office location.
• Prepare, complete, and communicate necessary information to office staff.
• Provide training for new and current staff.
• Provides warm and informative customer service.
• Schedules and confirms patient appointments, insurance information, and medical consultations. Communicates canceled appointments accordingly and makes all necessary attempts to fill open appointments immediately.

Minimum Job Requirements :

Educational Requirements :

Possess a High School Diploma or High School General Equivalency Diploma and at least three years of administrative and clerical experience.

(OR)

Possess an Associate's degree in office administration or another closely related field and at least one year of administrative and clerical experience.

Required Skills and Abilities :

Physical Requirements :

Required Clearances and Documentation :

Eligible Benefits :