Retail Associate- Racquets Shop

Retail Associate- Racquets Shop

BallenIsles Country Club is excited to announce a unique opportunity for a personable and organized Retail Associate to join our Racquets Team. This individual will serve as the front-line representative of the Racquets Shop, providing exceptional customer service to members and guests while supporting the daily operations of the facility.

Qualified candidates should have a general knowledge of tennis and pickleball, including related terminology.

Compensation : $16.00 - $20.00 per hour BOE

KEY RESPONSIBILITIES :

• Greet members and guests in a courteous, professional manner.
• Assist members and guests with product selection (racquets, paddles, apparel, accessories).
• Operate the POS system for sales, returns, and exchanges.
• Answer phone calls and respond to member inquiries.
• Perform opening and closing procedures for the shop as determined by management.
• Schedule court reservations for tennis and pickleball, including lessons, clinics, and special events both in person and over the phone.
• Assist management with rotating stock and creating visually appealing displays.
• Restock merchandise as needed.
• Help with general cleaning and tidiness of the shop.
• Assist management with monthly physical inventory.
• Provide members and guests with demo racquets and paddles upon request and follow up on outstanding equipment.
• Stay informed about current merchandise, sales, and promotional events (e.g., trunk shows).
• Perform other duties as assigned.
• Incorporate safe work practices into daily performance.

EDUCATION / EXPERIENCE : High School diploma or general education degree (GED) or one to three months related experience and / or training or equivalent combination of education and experience.

PHYSICAL DEMANDS :

CERTIFICATES / LICENSES : None required.

JOB KNOWLEDGE, SKILLS, AND ABILITY PREFERENCES :

BENEFITS :

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.