Anthropologie Personal Stylist - Part-Time (Hackensack)

This position is located at 390 Hackensack Ave, Hackensack, New Jersey, 07601 United StatesThe Personal Stylist cultivates the overall service and selling culture in the store and drives sales by developingauthentic customer connections, offering expert styling advice and providing an individualized experience with curated product recommendations.Customer ExperienceContributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valuedLeads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and programGenerates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metricsAdvocates for technology usage and encourages the team to transact in the moment, upsell, and clienteleTeamwork + MentorshipContributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectivesIdentifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainingsUtilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customerVisual + Business OperationsReviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department businessCapitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goalsPartners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellersUpholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverageCommunication + RelationshipsCommunicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platformsCultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the momentContributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activitiesCollaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagementAnthro brand fan2+ years of experience building customer relationships or clientelingPassion for apparel stylingAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidaysURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https : / / www.urbn.com / work-with-us / storesStarting from USD $20.51 / Hr.