Client Engagement & Referral Manager

Job description Seeking an Experienced Financial Professional to Drive Client Relationships & Growth! Are you a seasoned financial services professional looking to leverage your expertise in a client-focused role? Guerra Wealth Advisors is seeking a mature, experienced Client Engagement & Referral Manager to join our established team of retirement planning experts. We're looking for a seasoned professional with : 5+ years of financial services experience (banking, insurance, investments, or financial planning) Proven client relationship management and face-to-face interaction skills Sales or business development background with a track record of building trust and generating referrals Professional maturity and the confidence that comes with industry experience Natural ability to ask for feedback, testimonials, and referrals in a consultative manner As our Client Engagement & Referral Manager, you'll be the bridge between our advisory team and our valued clients, focusing on relationship enhancement and strategic growth. The position fosters client and prospect relationships through the collection of testimonials, feedback, referrals and reviews! This person will drive engagement, receive quality leads, and qualify opportunities. This is achieved through different funnels of interaction while maintaining a sharp in-person and phone presence. They will also have excellent listening skills and the ability to build a rapport with our prospects and clients. Please join us today by applying! Offering all-in potential from $45,000 to $65,000 annually. We offer salary plus commissions plus bonuses. Objectives and Responsibilities Client Relationship Excellence : - Conduct face-to-face client meetings to gather testimonials and feedback - Perform quality assurance surveys to ensure exceptional service delivery - Build and maintain strong relationships with existing clients and prospects - Handle incoming client service inquiries with professionalism and care Strategic Growth & Referral Generation : - Proactively identify and cultivate referral opportunities from satisfied clients - Coordinate and execute follow-up strategies for all client referrals - Support marketing events through client outreach and pre-qualification - Assist in expanding our community presence through relationship building Operational Support : - Maintain accurate CRM records and client interaction notes - Support prospect management and lead qualification processes - Collaborate with advisory team on client communication strategies - Participate in ongoing professional development and industry education Experience Minimum 3-5 years in financial services (banking, investments, insurance, or planning) Demonstrated success in client-facing roles with relationship management responsibilities Sales or business development experience with referral generation Strong verbal and written communication skills Proficiency with CRM systems and technology platforms Bilingual in English and Spanish preferred Professional maturity and industry credibility Comfortable requesting feedback, testimonials, and referrals Self-motivated with strong organizational skills Team-oriented with excellent interpersonal abilities Commitment to ethical practices and client-first approach Benefits Base salary plus uncapped commission structure Performance bonuses and team incentives Referral bonuses for business development 401(k) with company matching Health insurance reimbursement program 20+ PTO days combined (PTO, sick, floating holidays, paid holidays and birthday PTO) Sponsored industry training and conference attendance Access to personal financial planning services Bonus compensation for industry certifications and licenses Ongoing education and skill development opportunities Career advancement within a growing, established firm Ready to bring your financial expertise to a role where experience matters? Join a team that values your professional background and offers the opportunity to make a meaningful impact on clients' financial futures while building your own career growth. Apply today to learn more about this unique opportunity! About Guerra Wealth Advisors Guerra Wealth Advisors is a leading Retirement Planning Firm with over 30+ years of experience, driven by a mission to help get our clients to the point where work becomes an option and not an obligation. We achieve this by maximizing returns, minimizing taxes, and protecting our client's legacy. Our vision is to become the most trusted and reputable firm in the country. Guided by our core values, we believe in constant learning and self-improvement. Communication is also crucial as we value words spoken with respect, professionalism, and in alignment with the company’s goals. Our commitment to unity is reflected in our "All for one, one for all" core value, fostering a culture of mutual support and responsibility within a dedicated team. Here at Guerra Wealth Advisors, we value ownership, accountability, and unwavering integrity, always striving to do the right thing for our team, company, and clients.