Residential Community Manager Job at Nashville Public Radio in Ridgway

Location : Ridgway

Company Overview

Asset Living is a third-party management firm and a partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to partners. Our portfolio spans multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team, united by the belief that together we lead and succeed. We are recognized as one of the nation\u2019s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Position

COMMUNITY MANAGER

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration, and risk management. As on-site leader, you will supervise property and staff to ensure compliance with Asset Living\'s policies and procedures, safety and fair housing guidelines, and liability considerations.

Essential Duties & Responsibilities

• Personnel Management
• Regular / daily on-site attendance is required
• Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Complete weekly / daily office and maintenance staff schedules and assignments
• Address performance problems; document, communicate with direct supervisor and HR, and terminate when necessary
• Promote harmony and quality job performance of staff through support and leadership
• Ensure staff compliance with company policies and procedures
• Financial Management
• Achieve net operating income goals through cost control and revenue & leasing improvements; identify trends and recommend strategies
• Develop yearly operating budgets / forecasts
• Monitor deposits, rent collections, and charges for timely submission
• Monitor vendor invoices for timely receipt, reconciliation, and coding
• Ensure property closeout is completed on time and ownership financial reports are accurate
• Strategic Leasing Management
• Develop yearly marketing plan and utilize marketing strategies and systems
• Ensure leasing techniques effectively achieve closures; follow-up procedures and leases are documented and up to date
• Address resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs
• Show, lease, and move-in prospective residents
• Administrative & Maintenance Management
• Ensure administrative and leasing reporting is accurate, complete, and timely
• Head emergency team for the property; respond to property emergencies with staff and residents per guidelines to minimize liability
• Maintain excellent customer service and monitor service request turnaround and maintenance responsiveness
• Maintain property appearance; conduct regular inspections and make-ready work orders
• Plan and utilize property resources, equipment, and supplies economically, including obtaining bids and working with vendors
• Oversee maintenance, construction, and rehabilitation activities to ensure quality and expediency

Education / Experience

Physical Requirements

License / Equipment

Salary Range : $21.00 per hour to $25.00 per hour

At Asset Living, compensation decisions consider skill set, background, training, and certifications. Offers include a comprehensive total rewards package with benefits, 401(k) with employer matching, and performance-based bonuses when applicable. Full-time employees also receive paid sick days and company holidays.

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