9-1-1 Public Information Specialist

9-1-1 Public Information Specialist

Salary : $45,200.69 - $59,890.92 Annually

Location : Public Safety Complex

Job Type : Senior Management Full Time

Job Number : 092-25

Department : Administration

Division : COMMUNITY AND MEDIA RELATIONS

Pay Grade : 203

GENERAL DESCRIPTION OF DUTIES

The 911 Public Information Specialist serves on the Leon County Emergency Management team and creates engaging and interesting content (press releases, social media posts, and other creative content), develops public relations strategy, including digital communications, and connects with community members to share emergency preparedness and resilience information and resources. Responsibilities include writing and storytelling, assisting with event planning, attending community events, leading community trainings, and collaborating with County leadership to bring ideas and programs to life. This position also assists in the operation and maintenance of the County’s emergency notification system.

NOTE :  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  The Job Description Questionnaire (JDQ) reflects a more detailed description of the position.  Neither the job description nor the JDQ constitutes an employment agreement. Both are subject to change as the needs of the County and requirements of the job change.

ESSENTIAL DUTIES

Community Outreach and Program Engagement

• Represent the County Emergency Management  Agency at community events and trainings.
• Plan and organize promotional events, press conferences, and public activities to highlight when and how to use 9-1-1, emergency preparedness, and resilience initiatives.
• Ensure the creation of high-quality informational and promotional materials, managing the design, content, and distribution processes.
• Develop engaging content such as press releases, social media posts, newsletters, speaking points, newsletters, and other public information materials to inform and attract community members and media attention.

Public Information Coordination and Strategic Messaging

Emergency Notification System Support

9-1-1 System Support

Emergency Operations Support

OTHER IMPORTANT OR MARGINAL DUTIES

None.

COMPLEXITY OF DUTIES

This position involves the use of independent judgment in resolving a wide range of technical issues and solving complex system-oriented problems. Deadlines and shifts in attention in this position are time critical for the support of database functions.

RESPONSIBILITY : Supervision Received

These position duties are generally defined and require significant independent judgment in determining work methods for the accomplishment of desired results. Employee must be autonomous.

Supervision of Others

None.

INTERNAL AND EXTERNAL CUSTOMER CONTACT

Regular contact with internal (County Admin / Emergency Management) and external customers (General Public) concerning information, resources, and training.

EQUIPMENT AND TOOLS USED

Microsoft Office Suite such as Excel, Word, PowerPoint, Outlook, and Acrobat Adobe.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

Work is mainly performed indoors, seated in a chair at a desk, with some standing and walking.  Some lifting, carrying, pushing, and / or pulling of up to 20 pounds may be necessary.

KNOWLEDGE, SKILLS AND ABILITIES

The ideal candidate possesses a versatile skill set encompassing public relations, digital communications, and volunteer management, complemented by strong leadership, creative storytelling, and strategic planning abilities. Proficiency in digital media, emergency management protocols, and the capacity to foster collaborative relationships are essential for driving effective community engagement and coordinating volunteer efforts in critical situations.

MINIMUM QUALIFICATIONS

Requires graduation from an accredited college or university with an Bachelor's degree in Communications, Journalism, Public Relations, English, or a related field, and two years of related work experience.

Necessary Special Requirements :

Must possess a valid State of Florida Class "E" Operator's License and have a favorable driving record.

All Leon County employees (regular full-time and part-time, OPS, and PRN) are required to work before, during and after a Declared Local State of Emergency (DLSOE). Participation is considered a condition of employment.

Selection Guidelines :

Formal application, rating of education and experience; oral interview and reference check, and drug testing.

BENEFITS :

Leon County Government offers an extensive benefit package for  FULL TIME  employees.   EXECUTIVE LEVEL  employee benefits are determined through contract negotiations.  Below are some of the highlights.

Salary / Compensation : $45,201 - $59,891 per year

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