Talent.com
Customer Support Manager

Customer Support Manager

VirtualVocationsBakersfield, California, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager of Customer Support.

Key Responsibilities

Lead and mentor a team of support agents, focusing on performance metrics and team development

Oversee daily operations of the support team, ensuring effective responses to customer inquiries

Develop and maintain support documentation and collaborate with cross-functional teams to improve customer experience

Qualifications

At least 4 years of experience leading a customer support or operations team in a SaaS or FinTech environment

Experience maintaining and updating support documentation

Proven ability to lead and motivate a remote team

Demonstrated operational excellence with strong leadership and interpersonal skills

Proficiency in mathematics and numerical analysis for data interpretation

serp_jobs.job_alerts.create_a_job

Customer Support Manager • Bakersfield, California, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Success Mid Market.Key Responsibilities Lead and develop a team of Customer Success Managers to achieve adoption, retention, and expansion goal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Specialist

Customer Support Specialist

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Specialist working Pacific Time hours.Key Responsibilities : Manage high call volumes and respond to customer inquiries via phone, chat, and email De-e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Client Success Manager

Enterprise Client Success Manager

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for an Enterprise Client Success Manager - Insurance.Key Responsibilities Support expansion within enterprise accounts by onboarding new clients and ensuring a seamless exper...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer Support Senior Manager

Customer Support Senior Manager

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Support.Key Responsibilities Maintain best-in-class SLA's for customer support communication channels Establish quarterly strategy and corresp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer Support Specialist

Customer Support Specialist

TradeJobsWorkforce93263 Shafter, CA, US
serp_jobs.job_card.full_time
As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Associate

Customer Support Associate

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Associate I.Key Responsibilities Manage a steady volume of inbound customer inquiries via email and phone Work cross-functionally to resolve customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Support Specialist

Senior Customer Support Specialist

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Support Specialist to join their team.Key Responsibilities Serve as the primary contact for customer inquiries via email, live chat, and phone Assist c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Onboarding Manager

Customer Onboarding Manager

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Onboarding Manager for the US and Canada.Key Responsibilities Effectively manage the onboarding and implementation of new clients Understand customer goals an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for an Enterprise Customer Success Manager.Key Responsibilities Own the customer's renewal, usage, and adoption of product features Identify and execute account expansions, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Federal Customer Support Engineer

Federal Customer Support Engineer

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for a Federal Customer Support Engineer.Key Responsibilities Act as a primary support resource for federal customers, troubleshooting data-centric security solutions Provide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Cloud Services Delivery Manager

Cloud Services Delivery Manager

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for a Cloud Services Delivery Manager to oversee customer engagement and ensure successful delivery of cloud solutions. Key Responsibilities Champion the customer experience a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Helpdesk Manager

Helpdesk Manager

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for a Helpdesk Coordinator to lead their internal IT support function.Key Responsibilities Supervise and mentor IT Support Agents while managing helpdesk operations Oversee ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Manager (CSM) to manage a portfolio of B2B accounts and drive customer engagement and growth. Key Responsibilities Own the full post-onboarding relation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Tech Support

Tech Support

TradeJobsWorkforce93263 Shafter, CA, US
serp_jobs.job_card.full_time
We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
User Support Manager

User Support Manager

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, User Support (Remote).Key Responsibilities Manage the team's daily operations, workload, and scheduling to meet service level expectations Monitor ticketing s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Principal Customer Success Manager

Principal Customer Success Manager

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for a Principal Customer Success Manager to lead strategic customer relationships across valuable accounts. Key Responsibilities Manage a portfolio of strategic enterprise cus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
MyChart Customer Support Representative

MyChart Customer Support Representative

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for a MyChart Service Desk Agent.Key Responsibilities Serve as the first point of contact for customers via phone, chat, and ticket submissions Assist patients with activati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer Support Analyst

Customer Support Analyst

VirtualVocationsBakersfield, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Analyst II to provide exceptional customer service and technical support.Key Responsibilities Follow up with customers to resolve issues and provide ti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30