Hiring Operation Managers - Join the Launch Team at CUBE Challenges Schaumburg

Job Description

Job Description

We're Hiring : Hiring Managers - Join the Launch Team at CUBE Challenges Schaumburg!

Are you a dynamic leader who thrives in fast-paced environments and loves building strong teams from the ground up? Then we want you to be part of the leadership force behind CUBE Challenges - Schaumburg's newest, most immersive interactive gaming attraction, opening this summer!

About CUBE : CUBE is a high-energy experience featuring 15+ interactive rooms filled with physical challenges, puzzles, and team-building activities. Whether it's families, friends, or corporate teams, guests will step into the action for an unforgettable experience - and we need stellar leadership to help us bring it to life.

Your Role As a Manager

As a Manager, you'll be responsible for overseeing daily operations, leading team members, and ensuring every guest has a smooth, exciting, and memorable experience. You'll set the tone for energy, safety, and service while keeping things running efficiently behind the scenes.

Responsibilities :

• Oversee day-to-day floor operations and guest flow
• Lead and support front-line staff to ensure a high level of customer service
• Manage team schedules, breaks, and shift transitions
• Handle guest inquiries, feedback, and escalations with professionalism and care
• Ensure all interactive rooms and equipment are functioning safely and properly
• Monitor team performance and coach staff to meet performance goals
• Collaborate with upper management on staffing, events, and improvements
• Uphold safety protocols and operational procedures

Qualifications :

What We Offer :

Ready to lead the fun? Join us and help make CUBE the ultimate destination in Schaumburg. Apply today!