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Engineering Technologies Student Success Advisor
Engineering Technologies Student Success AdvisorSurry Community College • Dobson, NC, US
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Engineering Technologies Student Success Advisor

Engineering Technologies Student Success Advisor

Surry Community College • Dobson, NC, US
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Engineering Technologies Student Success Advisor

Role supports students pursuing programs in applied technical fields and university transfer pathways, including engineering, mechatronics, computer-integrated machining, and welding. Provides proactive, learning-centered advising to pre-program and enrolled students to navigate academic pathways, career goals, and industry or university requirements.

The Advisor serves as a liaison between students, faculty, and local business and industry partners to support onboarding, program persistence, transfer success, and workforce readiness. This includes specialized support for engineering transfer students to complete the math and science sequences required for transfer into four-year engineering programs.

Although housed in Student Services, this role requires regular engagement across multiple locations, including Surry and Yadkin County high schools, SCC satellite campuses, and employer sites to provide consistent student support and strengthen external partnerships. The Advisor reports to the Associate Dean of Student Services.

Essential Duties and Responsibilities

  • Serve as the Student Success Advisor for students in Engineering Technologies programs.
  • Support program growth by contributing to efforts to increase Full-Time Equivalent (FTE) enrollment.
  • Create a welcoming, friendly, and supportive atmosphere for students, faculty, staff, and external community partners.
  • Provide exceptional academic advising to prospective and current students, individually or in groups, regarding academic planning, college policies, program requirements, and transfer or workforce options.
  • Guide students through curriculum structures, including certifications, diplomas, associate degrees, and transfer pathways, ensuring informed decisions and timely progression.
  • Assist engineering transfer students in aligning academic planning with four-year university requirements.
  • Provide long-term academic and career planning for students pursuing credentials in the Engineering Technologies programs.
  • Track and monitor assigned caseloads using Watermark SS&E and other student success tools to identify at-risk students and provide timely interventions.
  • Advise students on academic consequences of decisions and connect them to support services such as tutoring, financial aid, and counseling.
  • Assist with recruitment and outreach activities, including visits to high schools, college fairs, community events, open houses, and orientation sessions.
  • Serve as a liaison between students, faculty, and local employers to support work-based learning opportunities, apprenticeships, internships, and direct-to-work placements.
  • Build and expand partnerships with business and industry to ensure programs align with current and emerging workforce needs.
  • Collaborate with high school counselors, CTE coordinators, and community stakeholders to promote pathways into Engineering Technologies programs.
  • Work with faculty and department chairs to ensure advising practices reflect evolving curricula, workforce trends, and transfer expectations.
  • Collaborate with faculty to provide accurate advising for engineering pathways.
  • With program faculty, review placement scores, transcripts, or experiential learning documentation to advise students effectively.
  • Participate in professional development to stay current on advising practices, workforce demands, and program requirements.
  • Perform other duties that support the college's mission and strategic initiatives.
  • Travel to high schools, SCC locations, and employer sites as needed to maintain outreach and student support.
  • Facilitate the transition of CE students enrolled in Engineering Technologies programs into the formal curriculum, ensuring they meet academic and administrative requirements for successful program completion.

General Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and meet the following requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills

  • Ability to read, analyze, and interpret common correspondence and reports.
  • Ability to articulate professional responses to inquiries from students, faculty, staff, or the public.
  • Ability to write using proper grammar and punctuation.
  • Ability to effectively present information to management, students, faculty, staff, or the public.
  • Mathematical Skills

  • Ability to apply and understand standard mathematical operations such as addition, subtraction, multiplication, and division.
  • Reasoning Ability

  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Other Skills and Abilities

  • Understanding of and commitment to the unique nature and role of the College and the community college system.
  • Required Qualifications

    Associate Degree or higher related to student development, counseling, human services, education, or an academically related field. Experience with various software packages, strong oral and written communication skills, and the ability to coordinate and prioritize duties.

    Preferred Qualifications

    Academic advising experience in an educational setting. Working knowledge of the Completion by Design and Achieving the Dream initiatives.

    Physical Demands

  • The employee is regularly required to talk or hear; sit, stand, and walk; use hands to handle or feel objects, tools, or controls; reach with hands and arms.
  • The employee may occasionally climb, balance, stoop, kneel, crouch, or crawl and lift up to 10 pounds.
  • Specific vision abilities required include close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
  • Work Environment

  • Occasionally outside work; generally low noise level.
  • Position Details

  • Seniority level : Entry level
  • Employment type : Internship
  • Job function : Information Technology
  • Industries : IT Services and IT Consulting
  • Referrals increase your chances of interviewing at Surry Community College.

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    Student Advisor • Dobson, NC, US

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