Community Engagement Manager, DCC InCommunities

Community Engagement Leader For AWS Infrastructure

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

You will lead Community Engagement programs and initiatives for AWS Infrastructure in South Bend, Indiana and other geographies. You will identify organizations and key stakeholders including nonprofits and community partners to understand their needs, build relationships and collaborate on impactful outcomes. You will help build collaborative relationships with external stakeholders as a representative of AWS and manage the delivery of community programs, events, and initiatives following global standards with a focus on localization.

Key Job Responsibilities

Manage key aspects of community partnerships including working with organizations to develop and implement programs and initiatives, and determining whether a project or initiative meets success criteria in collaboration with key business partners.

Contribute to AWS infrastructure expansion by facilitating discussions related to community engagement during planning approvals, business expansion and help identify community driven risks and collaborate with internal team to mitigate risks.

Serve as the key point of contact for community members.

Lead community assessment for new sites in the region, identify potential community relates risks and develop a community engagement plan to proactively mitigate the risks. Be the lead in working with neighbors and communities on issues.

Communicate the impact of InCommunities programs internally and externally in partnership with Public Relations, Public Policy, Economic Development and other business partners.

Represent AWS Infrastructure publicly in meetings with internal and external stakeholders.

Utilize multiple communications channels including, but not limited to newsletters, the intranet, social media, and email campaigns to drive employees' awareness and involvement in community engagement initiatives.

Capture data to demonstrate community engagement's quantified and qualified impact on AWS Infrastructure, its employees, and the community, and communicate these values internally and externally.

Work with cross-functional teams including engineering, operations, legal, public policy, and public relations to deliver results.

Provide vision for the community engagement initiatives across the region, and manage these initiatives with excellent attention to detail and a high bar for quality.

About The Team

• Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.