Job Description
Job Description
Benefits :
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
Do you love instant gratification? A transformation? Helping clients look and feel great? Do you thrive in an upbeat, face-paced, and positive environment? Waxing the City is for you! We wax but also offer additional aesthetic services and skin specialty treatments! We build relationships with our clients and are a one-stop shop for skin and beauty. We are professional, caring, non-judgmental, and fun!
We hire the best estheticians / cosmetologists and train them to be even better. We teach our signature technique and skin mapping using our exclusive hard and soft wax. We even created our very own title of "Cerologist", combining cera (Latin for wax) with ologist (to highlight their level of education and expertise).
Perks / Benefits
paid, best in class trainingflexible but set scheduleswork scrubsclient attraction / retention supportall service supplies stocked and provided for usefree waxing services, discounted specialty services, and retail product discount of 40%career advancement opportunitieswork / life balancepay for performance compensation (hourly base, tiered service commission, product commission, and tips)Core Responsibilities
Provide industry best client services (including waxing, tinting,, brow lamination, lash lift, and specialty skin treatments)Educate clients on pre / post care to achieve and maintain best resultsClient correspondence within the Studio via all modes of communication (phone, text)Customer service standards for all internal and external customers. Goal is to exceed customer expectations from initial inquiry to on-going customer relationship management.Maintain a clean, safe, and professional environment.Other Responsibilities
Handling of client memberships and packagesContinued education through our Waxing the City Dashboard Learning PortalCreating on-brand, impactful content for Studio social media useAssist with retail product and merchandisingParticipate in community outreach effortsOther duties as assigned in the spirit of teamworkExpectations
Be professionalEmbrace learning environment and "growth mindset" initiatives.Responsible for the efficient, and accurate running of their books.Achieve all benchmark standards including" service times, Key Performance Indicators (revenue, rebook, average ticket, etc.)Support and protect our cultureRequirements
Current state license (Esthetician, Cosmetologist)A passion for the beauty industryTime Management SkillsCommunication skillsFlexible and adaptableEmbraces being a part of a team.Exceptional Customer ServiceSelf-MotivatedAbout us
We are locally owned, operated, and involved in the business. Leadership is well-connected in the community and strongly believes in giving back. Similar to Waxing the City's founders' vision - Our franchise was born on a dream of loving the workplace, empowering employees, embracing creativity and flexibility, while providing sustainable, well paying jobs in the beauty industry! Waxing the City has brand recognition, a great reputation, a diverse service menu, and loyalty programs that keep clients interested and engaged.