Part Time Customer Experience Coordinator

Part Time Customer Experience Coordinator

Base pay range : $16.50 / hr - $17.00 / hr

Location : USA TJ Maxx Store 0396 Nanuet NY

Position : Part-time Customer Experience Coordinator at TJX Companies. This role focuses on promoting an excellent customer experience and leading by example in customer service, store organization, and loyalty program promotion.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in training and mentoring Associates on front end principles
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
• Addresses customer concerns and issues promptly, ensuring a positive customer experience
• Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Who We're Looking For

Benefits

EEO statement : TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. Reasonable accommodations are provided to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address : 205 East Route 59

Location : USA TJ Maxx Store 0396 Nanuet NY

Job details

J-18808-Ljbffr