Seasonal Pavilion Restaurant Server - Part Time

PRIMARY OBJECTIVE OF POSITION :

To provide friendly, courteous and professional service to guests in the Pavilion Restaurant (or other outlets, if needed), while maintaining high level of service as per Langham Hospitality Group and Forbes standards.

RESPONSIBILITIES AND JOB DUTIES :

• Ensure proper set-ups for all tables in assigned sections with attention to details.
• Inspect linen, silver, china, and other table items for cleanliness and appearance.
• Serve food, coffee, water and other beverages to customers as required by guests.
• Resolve complaints in regard to guest experience in positive and professional manner.
• Cooperate closely with other members of the outlet team including servers, porters and kitchen associates.
• Communicate with Restaurant Management on a daily basis.
• Clean restaurant area during and after meal periods.
• Positive team player with the ability to get larger tasks completed.
• Acquire a working knowledge of the hotel, in house facilities and local information to respond to customer inquiries about the area.
• Follow health and safety procedures.
• Work well in a team atmosphere and independently.
• Self-motivated and friendly, able to work with a diverse team of people.
• Attend monthly department meetings.
• Perform general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.
• Assist in month-end beverage inventory.
• Perform other duties and responsibilities as requested e.g., special guest requests.
• Must adhere to All State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
• Other duties as assigned such as assisting security with disorderly guests.
• Report duty as scheduled by direct supervisor according to operating hours.
• Provide maximum levels of guest service while maintaining Langham Hospitality Group standards.
• Be fully versed in all Forbes service standards.
• Other duties as assigned by direct supervisor.

PHYSICAL DEMANDS :

SPECIAL SKILLS REQUIRED :

EDUCATION REQUIRED :

Any combination of education, training or experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities.  High school diploma preferred.

EXPERIENCE REQUIRED :

Prior Food and Beverage experience required.

LICENSES OR CERTIFICATES :

Ability to obtain any government required license or certificate.

SALARY RANGE :

$11.06-$13.82 / hour, plus discretionary gratuities

BENEFITS INCLUDED FOR PART-TIME, ON CALL, AND TEMPORARY COLLEAGUES :

EOE, Including Disability / Veterans

About Langham Hospitality Group

A wholly owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

Majestic views of the cityscape, the Chicago River, and Lake Michigan. All housed in a skyscraper designed by renowned architect Mies van der Rohe. Situated in downtown Chicago, our hotel is mere minutes from the Loop, Grant Park, Magnificent Mile, Millennium Park, and Navy Pier. Discover the perfect blend of convenience and stylish comfort only at The Langham, Chicago.

For more information about the property, please visit :  https : / / www.langhamhotels.com / en / the-langham / chicago /