Claims Call Center Representative

A company is looking for a Claims Call Centre Representative.

Key Responsibilities

Manage incoming inquiry calls, ensuring a positive customer experience

Resolve complex claims inquiries and problems, involving others when necessary

Liaise with internal and external clients to resolve queries efficiently

Required Qualifications

High School Diploma or Equivalent

6 months or more of customer service experience

Data entry experience

Designated workspace free from noise and distractions

Stable high-speed internet connection of at least 5 Mbps up and 10 Mbps down