Systems Engineer
Choice SolutionsLeawood, KS, USjob_description.job_card.variable_hours_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description5+ years of hands-on experience in build and implementation roles Minimum of 3 years building Azure native or Citrix environments Minimum of 3 years working for an integrator or consultant S solid knowledge of Active Directory, Group Policy, and Azure AD environments Strong troubleshooting skills and the ability to clearly explain technical issues to clients Additional experience with technologies such as ControlUp, FSLogix, IGEL, Nerdio, Liquidware, etc. is a plus Microsoft Azure Administrator Associate (AZ-104), Citrix Certified Associate-Virtualization (CCA-V), Azure Virtual Desktop (AZ-140) certifications are a plus Be available via Slack, email, and phone to provide timely answers to team members, vendors, and customers Perform after-hours duties on an as-needed basis Assist the team by actively working on customer issues, handling calls, and supporting issue resolutions Contribute to the ongoing development of the team by sharing knowledge and experience Interact with the service delivery team, managed services engineers, and account managers to provide the Choice Experience to customers Directly interact with various customers and collaborate within a team through virtual channels Manage own workload with minimal supervision to meet tight deadlines Be detail-oriented and process-driven to see projects through to completion Express a positive, can-do attitude; be dependable, adaptable, flexible, and a team player Commit to ongoing training and development Exhibit excellent organizational and problem-solving skills Maintain strong oral and written communication skills Present a professional appearance, attitude, and communication Deliver internal documents (e.g., time sheets and expense reports) in a timely manner Maintain confidentiality of client, staff, and agency information Handle challenges and issues professionally and supportively Seniority level : Mid-Senior level Employment type : Full-time Job function : Information Technology Industries : IT Services and IT Consulting
Overview
The Professional Services team provides presales and implementation support to Choice Solutions' business customers. The Systems Engineers act as the primary build engineers for the professional services team, working with Sr. Solutions Architects on solution delivery. This is a fully remote position and requires residence in one of the following states : Florida, Georgia, Idaho, Iowa, Kansas, Oklahoma, Missouri, Nebraska, Nevada, Texas, or Tennessee.
Responsibilities
- Serve as primary build engineers to deliver solutions as designed by Sr. Solutions Architects
- Install, configure, and support : Citrix Virtual Apps and Desktops (on-premises or Citrix Cloud), Azure Virtual Desktop (AVD) in client Azure environment, Nutanix AHV or VMware ESXi-based workloads, M365 with Exchange Online, and Intune
- Collaborate directly with customer IT teams to assess environment readiness, communicate build progress and implementation status, validate deployments through client walkthroughs and testing, and support UAT
- Troubleshoot deployment issues and interface with internal cross-functional teams and external vendors to ensure on-time delivery and accuracy of the designed solution
- Ensure work complies with security policies and change management processes
- Contribute to and help develop internal post-sales processes to create more efficient workflows
- Stay current on technologies aligned with business initiatives; conduct research on technical details to support designs and customer inquiries
- Create high-level solution drawings (Visio) and document implementation steps and configuration changes
- Continuously pursue knowledge on latest trends, product releases, and vendor offerings
- Perform other duties as assigned
Requirements
Professional Services Requirements & Expectations
Choice Solutions Requirements & Expectations
Seniorities and Employment
J-18808-Ljbffr
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System Engineer • Leawood, KS, US
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