Engagement Program Manager
VirtualVocationsSaginaw, Michigan, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for an Engagement Program Manager.
Key Responsibilities
Build quarterly and annual roadmaps tied to measurable adoption outcomes
Maintain a rolling 90-day event calendar for customer engagement
Deploy AI for event personalization and utilize automation for customer support
Required Qualifications
5+ years in Customer Success programs, Digital Customer Success, or lifecycle marketing
Understanding of common Jira, Jira Service Management, Confluence, and Loom use cases
Experience in cross-functional alignment across product, sales, support, and marketing
Familiarity with tools like Gainsight, Salesforce, Tableau, and webinar platforms
Ability to use qualitative and quantitative data for measurable program outcomes
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Engagement Manager • Saginaw, Michigan, United States
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