Guest Service - Front Desk Representative

Job Description

Job Description

Are you passionate about providing exceptional customer service and making guests feel at home? Do you thrive in dynamic, fast-paced environments where every day brings new opportunities to create memorable experiences? We invite you to join our team at Soth Sedona in beautiful Sedona, AZ! We are currently seeking a motivated and enthusiastic full-time Guest Service - Front Desk Representative to become an integral part of our hospitality family. Starting at $21-$23 per hour , you'll have the chance to earn raises as your responsibilities grow. Along with our great pay, we also offer benefits that include paid time off.

Keep reading to discover how you can shine with us!

THE TYPE OF GUEST SERVICE - FRONT DESK REPRESENTATIVE WE'RE LOOKING FOR

We're searching for someone who can meet the following qualifications :

• High school diploma or equivalent OR 5+ years in a similar role
• Previous experience in a customer service role, preferably in a hotel or resort setting
• Friendly, professional, and committed to providing excellent customer service
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities

WHAT IT'S LIKE TO BE OUR GUEST SERVICE - FRONT DESK REPRESENTATIVE

You greet each visitor with a warm smile and genuine enthusiasm, effortlessly making them feel at home when they walk through our resort doors. Your day flows seamlessly as you manage check-ins and check-outs precisely, ensuring that every detail is right-from room preferences to special requests-while engaging guests in delightful conversations that personalize their stay. Almost like a conductor orchestrating a symphony, you expertly address any concerns that arise, swiftly finding solutions or knowing precisely who to call for assistance, all while maintaining a positive and welcoming atmosphere. Each interaction is not just a task; it's an opportunity for you to leave a lasting impression, transforming fleeting moments into cherished memories that guests will carry long after their visit. In this vibrant role, every day is a chance to shine, making you an invaluable part of the Soth Sedona resort experience.

ABOUT US

Nestled along the serene Oak Creek in beautiful Sedona, Arizona, Soth Sedona is a nature resort dedicated to providing a tranquil haven for guests to unwind, rejuvenate, and reconnect with nature. Our mission is to create a sacred, nurturing, safe, and loving space where guests can explore their hearts and souls. With 4000 feet of creek frontage and 72 acres of private land, we pride ourselves on a strong team spirit and a collaborative environment. Every team member plays a crucial role in delivering exceptional service, making Soth Sedona not just a workplace but a community where your contributions are truly valued!

If you think this Guest Service - Front Desk Representative job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application . We're excited to meet you!

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