Operations Manager

JOB SUMMARY

This is an Operations position responsible for managing the activities associated with the general maintenance, repair, and appearance of the facility, fleet shop, outside grounds, office space, beverage department, security, and power industrial equipment and third party providers. Responsibilities include, but are not limited to, expense management, compliance with government regulations, ensuring safety and security of the building, its contents, and people and providing management and direction to beverage, fleet, and facility maintenance staff.

RESPONSIBILITIES

• Manages the daily work and safety of associates engaged in building, grounds, sanitation, fleet maintenance, and repair, refrigeration systems, beverage department, power industrial equipment, and security.
• Handles labor hours and consumable supplies within budget.
• Prepares work schedules including extra work days and shifts as needed.
• Coordinates emergency response or crisis management activities, develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development, response effort coordination and assists Safety Manager with training initiatives.
• Administers the proper selection, purchase, utilization, and inventory of Company assets in support of the fleet and facilities departments.
• Collaborates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively.
• Develop business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to, janitorial, pest services, security, external contractors, fleet and facility maintenance and beverage.
• Maintains current certificate of insurance and hold harmless agreements for all contracted vendors.
• Prepares budget, profit plans, and capital requests as required.
• Evaluates metrics and adjusts activities to meet or exceed performance expectations.
• Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within fleet and facility maintenance duties, beverage, power industrial equipment and security.
• Establishes preventative maintenance schedules for all systems, equipment, and buildings including : ammonia refrigeration system, Heating, Ventilation, and Air Conditioning (HVAC) systems, fire protection and security systems, electrical and energy management, dock doors / dock plate systems, power industrial equipment, building components (roof, interior and exterior floors / walls, doors, paved surfaces and landscaping).
• Oversees, assigns and monitors all fleet and facility projects for quality and timely completion.
• Utilizes maintenance tracking software for task management.
• Conducts audits ensuring all required inspections and documentation are completed accurately (including but not limited to food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss.
• Preserves associate relations through regular department or pre-shift meetings.
• Maintains on-going interaction.
• Keeps open communication channels with associates by answering questions and explaining policies and procedures.
• Monitors associate morale.
• Submits and responds to ideas to improve associate engagement and enablement.
• Interprets trains and consistently enforces Company policies and procedures.
• Organizes efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and / or behavior modification where required.
• Executes management functions of staff selection, development, discipline, performance reviews and / or terminations.
• Performs the duties of associates supervised and other related duties as needed.
• Ensures accurate and up-dated re-certifications of commercial equipment and Commercial Vehicle Operator's Registration (CVOR) (Canada) are compliant.
• Complies with local, state and federal regulatory agencies (i.e. OSHA, etc.)

QUALIFICATIONS

Education

Experience

Certificates, Licenses, and Registrations

Professional Skills

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Working Conditions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTICE : The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.

This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.

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