Director Financial Aid (School of Government and Policy)

Overview

Director Financial Aid (School of Government and Policy) – Johns Hopkins University. The School of Government and Public Policy, unveiled in October 2023, presents a pivotal opportunity to strengthen the university's footprint and engagement in Washington, DC. The initiative aims to serve society, train the next generation of public servants, drive data-informed government innovation, and address the challenges facing today’s policymakers. The position will operate in a start-up environment, creating processes and procedures, navigating obstacles, and adapting to change frequently. An agile mindset and flexible approach to daily responsibilities are required as new ways of working are defined within a well-established university. A solution-focused approach is needed to create new paths to achieve results.

Responsibilities

• Counsel students on federal, state, and institutional aid programs, regulations, and application procedures.
• Resolve error and exception reports related to financial aid administration.
• Review financial aid and student accounts data for accuracy; track and resolve student issues with business holds and disbursement.
• Respond to requests for financial and institutional aid information from divisional students, faculty, and staff.
• Monitor Satisfactory Academic Progress (SAP) standards and coordinate appeals and academic plans with SEAM.
• Work with SEAM and Financial Aid Compliance to prepare and publish annual Cost of Attendance budgets.
• Direct planning efforts with divisional Enrollment Management and Finance to develop institutional aid optimization modeling to meet enrollment goals.
• Provide and reconcile reports on financial aid state scholarship programs and financial assistance accounting operations budgets.
• Process and coordinate with the Finance Office, Programs, and Development to manage the Departmental Graduate Aid (DGA) program.
• Process, manage, and update AmeriCorps awards for Teach for America / TNTP (TFA) degree program students.
• Review and recommend case resolutions to SEAM SAO’s divisional collections reports and participate in the General Petition Review Committee for refund requests.
• Oversee the administration of the Community Service Federal Work-Study program, including budgeting and record-keeping systems.
• Maintain electronic student records and use federal, state, and university software and data interfaces.
• Assist with processes between SEAM Financial Aid & Student Accounts, the Development Office, and the Finance Office in account balance reporting, awarding, and disbursing of grants and all institutional scholarships.
• Participate in outreach events on and off campus as required.
• Other duties as assigned.

Qualifications

Minimum Qualifications

Preferred Qualifications

Classified Title : Director Financial Aid - Divisional

Job Posting Title : Director Financial Aid (School of Government and Policy)

Role / Level / Range : ACRP / 04 / MF

Starting Salary Range : $75,100 - $145,000 Annually (Commensurate w / exp.)

Employee group : Full Time

Schedule : 8 : 30am-5pm Monday-Friday

FLSA Status : Exempt

Location : District of Columbia

Department name : Academic Administration

Personnel area : School of Government & Policy

Total Rewards

The base salary range represents the low and high end of Johns Hopkins University’s range for this position. Exact salary depends on factors including location, skills, experience, and qualifications. Johns Hopkins offers a total rewards package that supports health, life, career, and retirement. More information : https : / / hr.jhu.edu / benefits-worklife /

Education and Experience Equivalency

Please refer to the job description to see permitted equivalencies. JHU Equivalency Formula : 30 undergraduate credits or 18 graduate credits may substitute for one year of experience. Additional related experience may substitute for required education.

Applicants Completing Studies

Applicants who are completing their final academic semester / quarter may be considered eligible for employment and may need to provide additional information confirming completion date.

Background Checks

A pre-employment background check is required. Johns Hopkins is committed to hiring individuals with diverse backgrounds and will consider those with justice-involved histories on a case-by-case basis.

Diversity and Inclusion

Johns Hopkins values diversity, equity, and inclusion and advances these through the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Accommodation Information

If you require accommodation during any part of the pre-employment process, contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY, use Maryland Relay or call 711. For workplace accessibility, visit https : / / accessibility.jhu.edu / .

Vaccine Requirements

Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions may be provided for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

Additional Provisions

The following provisions may apply depending on campus. Your recruiter will advise accordingly. The pre-employment physical for certain positions may require documentation of immune status and specific vaccinations, provided at no cost through our Occupational Health office.

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