Talent.com
Area Supervisor

Area Supervisor

Ross Stores / DDs DiscountsConcord, California, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving.
  • Career growth. We develop industry leading talent because Ross grows when our people grow.
  • Teamwork. We work together to solve the hard problems and find the right solution.
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE :

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

ESSENTIAL FUNCTIONS :

Maintaining Safe & Secure Environments :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance / exit control (Associate entry / egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
  • Customer Service :

  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Personal and Store Brand :

  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.
  • General Merchandising :

  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.
  • Loss Prevention :

  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Front End Supervision and Operations :

  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's / Women's 4-way features, and specialty racks.
  • Fitting Rooms :

  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
  • Administrative Duties as Assigned by Store Manager :

  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs / Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.
  • COMPETENCIES :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • QUALIFICATIONS AND SPECIAL SKILLS REQUIRED :

  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.
  • PHYSICAL REQUIREMENTS / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : ability to regularly push, pull and lift more than 20 lbs.
  • SUPERVISORY RESPONSIBILITIES :

  • Retail Associates
  • Stockroom Leads (where applicable)
  • DISCLAIMER :

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

    Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    serp_jobs.job_alerts.create_a_job

    Area Supervisor • Concord, California, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Location Supervisor

    Location Supervisor

    Hub GroupUnion City, CA, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing any unnecessary metadata, navigation links, and extraneous details.The goal is to present a clean, beautiful, and high-signal-to-noise ratio vers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Night Shipping Supervisor

    Night Shipping Supervisor

    Gold Star FoodsDixon, CA, US
    serp_jobs.job_card.full_time
    K-12 schools in the United States.We are a company devoted to providing our customers with incredible customer service.We know that it is our employees who make the difference! Join our team and fi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Maintenance Supervisor

    Maintenance Supervisor

    Tempur SealyRichmond, CA, United States
    serp_jobs.job_card.full_time
    Tempur Sealy is the largest bedding manufacture in the world.As a global leader in the design, manufacture and distribution of bedding products, we know how crucial a good night of sleep is to over...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Supervisor - CMC Nutrition Services - Full Time - 8 Hour - PM's

    Supervisor - CMC Nutrition Services - Full Time - 8 Hour - PM's

    John Muir HealthConcord, CA, United States
    serp_jobs.job_card.full_time
    The Operations Supervisor- Nutrition Services, reporting to the Operations Manager, plans and oversees the activities of the nutrition staff at John Muir Health, at the Walnut Creek Campus, Concord...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Area Sales Manager

    Area Sales Manager

    Accordance Search GroupSan Mateo, CA, US
    serp_jobs.job_card.full_time
    Capital Equipment sales in the medical / healthcare space.Selling sophisticated technology into the non-acute care space for a well-established company in a competitive market.Field / remote job, n...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Inventory Supervisor (8 : 00 AM - 5 : 00 PM)

    Inventory Supervisor (8 : 00 AM - 5 : 00 PM)

    Vesta HomeHayward, CA, US
    serp_jobs.job_card.full_time
    Vesta Home (dba Showroom Group) is changing the way that homes are marketed and furniture is sold.We're obsessed with the client experience for our full-service offerings : interior design, lux...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Area Manager (Concord)

    Area Manager (Concord)

    Imperium GlobalConcord, CA, US
    serp_jobs.job_card.part_time
    Area Manager Opportunity #1 Heavy Civil & Site Remediation Contractor Concord, CA.If youre a project leader driven to deliver large-scale heavy civil and remediation projects with precision, lead...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Area Supervisor

    Area Supervisor

    Ross StoresOakland, CA, US
    serp_jobs.job_card.full_time
    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Area Superintendent

    Area Superintendent

    Hensel PhelpsPleasanton, CA, US
    serp_jobs.job_card.full_time
    The Area Superintendent (AS) is responsible for supervision of a specific area of the project.The AS is responsible for establishing and achieving the project goals related to all areas of field ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Area Manager

    Area Manager

    Imperium GlobalConcord, CA, United States
    serp_jobs.job_card.full_time
    Area Manager Opportunity – #1 Heavy Civil & Site Remediation Contractor – Concord, CA.If you’re a project leader driven to deliver large-scale heavy civil and remediation projects with precision, l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Store Manager

    Store Manager

    MANGOWalnut Creek, CA, US
    serp_jobs.job_card.full_time
    We are present in more than 115 countries and our online presence extends to more than 110 countries.Our team is made up of people of 112 nationalities and 78% of them are women.September 2025, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Order Picker

    Order Picker

    WalmartDixon, CA
    serp_jobs.job_card.full_time
    As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchandise from storage locations to fulfill customer orders or replenish inventory for Walmart stor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Territory Manager (Sonoma)

    Territory Manager (Sonoma)

    Zynex MedicalSonoma, CA, US
    serp_jobs.job_card.part_time
    A Territory Manager is responsible for the management of sales and relationships with patients as well as clinics in his / her assigned territory. This includes maintaining Zynexs existing relationshi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Nurse supervisor

    Nurse supervisor

    Encompass HealthClarksburg, California, US
    serp_jobs.job_card.full_time +2
    Nurse Supervisor Career Opportunity Leading with Heart : Your Journey Starts Here Seeking a career that's both personally enriching and professionally rewarding, close to home? Encompass Health invi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    HR Supervisor (7700U), Berkeley Regional Services - #81163

    HR Supervisor (7700U), Berkeley Regional Services - #81163

    University of California-BerkeleyBerkeley, CA, United States
    serp_jobs.job_card.full_time +1
    At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special pla...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Area Sales Manager (Fremont)

    Area Sales Manager (Fremont)

    Accordance Search GroupFremont, CA, US
    serp_jobs.job_card.part_time
    Capital Equipment sales in the medical / healthcare space.Selling sophisticated technology into the non-acute care space for a well-established company in a competitive market.Field / remote job, n...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Department Supervisor

    Department Supervisor

    Home Depot (Retail)Fairfield, CA, US
    serp_jobs.job_card.full_time
    Department Supervisor | Home Depot.Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchand...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Greeter

    Greeter

    WalmartDixon, CA
    serp_jobs.job_card.full_time
    As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store.Your warm and friendly demeanor will create a welcoming atmosphere and set the tone for a posit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Turnaround Project Supervisor

    Turnaround Project Supervisor

    Total SafetyMartinez, CA, US
    serp_jobs.job_card.full_time
    Total Safety is looking for a Project Supervisor to join their safety conscious team!.Total Safety is the world's premier provider of integrated safety and compliance services and the products nece...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Meta Field Operations Manager

    Meta Field Operations Manager

    2020 CompaniesRio Vista, CA, US
    serp_jobs.job_card.full_time +1
    Elevate your career to new heights! We're seeking a dynamic Meta Field Operations Manager to lead the charge for the Meta wearable program! If you're a results-driven superhero passionate about cut...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days