Office Assistant / Scheduler

Office Assistant / Scheduler

PrideStaff, on behalf of their client in Sunrise, is seeking a detail-oriented and organized Office Assistant / Scheduler to join their team. This role is crucial for managing the daily administrative and scheduling needs of their operations, ensuring smooth communication and efficient workflow.

Responsibilities :

• Redirect calls and emails to the appropriate team members or departments when necessary.
• Serve as the primary point of contact for clients and internal staff regarding scheduling and service inquiries.
• Answer incoming calls and respond to emails in a professional and timely manner.
• Communicate schedule changes and updates to all relevant parties promptly.
• Schedule appointments, meetings, and service requests, making sure there are no conflicts or overlaps.
• Manage and maintain the company's master schedule for all field technicians and service calls.
• Assist with general administrative tasks, such as filing, data entry, and preparing reports.
• Track and document all job statuses from initial request to completion.
• Maintain accurate records of all communications, service requests, and completed jobs.
• Collaborate with the team to improve scheduling processes and overall efficiency.
• Proactively identify potential scheduling problems and work to prevent them.
• Address and resolve scheduling conflicts and client issues efficiently.

Qualifications :

PrideStaff is an equal opportunity employer.

Compensation / Pay Rate (Up to) : $20.00 - $22.00 Per Hour