Operations Manager Pilates Studio Job at Urban Design Specialists LLC in Marina

Operations Manager - Pilates Studio

Location : 13448 Beach Ave, Unit 1, Marina Del Rey, 90292

Employment Type : Full-Time

Compensation : $55,000-$70,000 DOE + performance-based bonuses + studio perks

Reports to : Studio Owner / Director

About Us

At BASI Pilates Marina Del Rey, we're more than just a Pilates studio - we're a vibrant, welcoming

community rooted in mindful movement, client care, and quality instruction. With 7 state-of-the-art

reformers and a passionate team of instructors and front desk staff, we're on a mission to make

every class an exceptional experience. We're looking for a driven, organized, and people-focused

Operations Manager to lead our day-to-day studio operations.

Role Overview

The Operations Manager ensures the studio runs efficiently and smoothly, creating a seamless

experience for both clients and staff. You'll be the go-to person for managing schedules, supporting

staff, handling client needs, and keeping everything on track - from inventory to instructor subs.

Key Responsibilities

Studio Operations

Oversee daily operations, including studio opening / closing procedures

Maintain studio cleanliness, supplies, and equipment upkeep

Manage class schedule, instructor coverage, and booking software (e.g., Mindbody, Bookee)

Staff Management

Schedule and supervise 2 front desk team members

Support instructor team (sub coordination, communication, team meetings)

Onboard, train, and develop staff in collaboration with the owner

Client Experience

Resolve client concerns with empathy and efficiency

Oversee intro offer performance and client retention workflows

Ensure a consistent, high-quality front desk and studio experienceSales & Business Support

Track and report on membership sales, renewals, and intro offer conversions

Support marketing campaigns and community events

Manage retail inventory and merchandise restocking

Financial & Admin Support

Assist with payroll input and staff hours tracking

Monitor studio KPIs (attendance, revenue, retention)

Communicate studio needs and insights to ownership regularly

What We're Looking For

• 2+ years of operations, studio management, or team leadership experience (fitness / wellness

background preferred)

Excellent communication and organizational skills

Friendly, proactive, and solutions-oriented mindset

Familiarity with Mindbody, Bookee, Mariana Tek, or similar CRM platforms

Passion for wellness, Pilates, and team-building

Perks

Unlimited studio classes

Team discounts on retail

Paid time off

Monthly performance bonuses based on studio growth goals

To Apply

Send your resume and a short note about why you're passionate about this role to :

info@basipilatesmarina.com