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Automotive Customer Quality Engineer
Automotive Customer Quality EngineerDanfoss GmbH • Van Wert, OH, US
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Automotive Customer Quality Engineer

Automotive Customer Quality Engineer

Danfoss GmbH • Van Wert, OH, US
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The Impact You'll Make

The Customer Quality (PPAP) Engineer is responsible for managing and coordinating all activities related to customer Production Part Approval Process (PPAP) submissions. This includes capturing customer PPAP requirements, ensuring timely and accurate preparation of documentation, and collaborating closely with internal teams to deliver all required documents and samples to the customer. The role supports the organization's objective of meeting customer expectations for product quality, compliance, and delivery timelines.

Responsibilities

  • Being part of a New Product and Process Development Project Team to ensure Danfoss Product Development Process (PDP) is followed and performing activities in order to provide Project Team with required deliverables
  • Change control - After End of Design Phase (Milestone #3) is passed - Review and agree on Change Requests related activities established for suppliers, engineering and operations before signed by Quality Manager
  • Waiver management - After End of Design Phase (Milestone #3) is passed - Review and agree on Waivers related activities established for suppliers, engineering and operations before signed by Quality Manager
  • Develop and maintain documentation and tools required by our Quality Management System in an area of responsibility. Assure continuous improvement and standardization (in compliance with IATF 16949 Requirements).
  • Perform Manufacturing Process Audits according to an Audit plan and as required by New Product Development (NPD) process and when needed (including Significant Production Run or Run@Rate audit).
  • Allocation of work for the PPAP Technicians, providing daily morning Team meetings driving accountability amongst the team. Request resource flexing as needed to meet the customer due dates and expectations.
  • Conduct training sessions for internal teams to ensure awareness and adherence to customer-specific requirements and standards

What We're Looking For

Required (basic) qualifications

  • Minimum Bachelor's Degree required
  • 3~5 years of Quality experience
  • Preferred qualifications

  • Certified Quality Technician (CQT), Certified Quality Engineer (CQE) or continual progress towards achieving it preferred.
  • Basic understanding of product drawings, process control plans, FMEAs, process flows, job instructions, standardized work, statistical methods, and measurement tools. Understanding or experience with Quality Core tools preferred.
  • Must have skills and proficiencies in use of computers, writing and oral communications. Software (Microsoft Office, Excel, Outlook; Teamcenter and SAP (ERP) systems is preferred.
  • Operational manufacturing experience is preferred
  • Experience with Customer relations (internal & external)
  • Job Criteria

  • Excellent attendance in accordance to Danfoss policies
  • Must have exceptional time management skills and able to prioritize tasks effectively
  • Must be organized and a team player able to interact with employees, customers, suppliers and other stakeholders to promote and uphold the plant's Quality Policy.
  • Must be professional and effective in communicating either orally or written correspondence.
  • Must maintain a clean and well-organized work environment in accordance to the 5S process including records filing information.
  • What You'll Get from Us

    We are excited to offer you the following benefits with your employment :

  • Bonus system
  • Paid vacation
  • Retirement plan
  • Personal insurance
  • Opportunity to join Employee Resource Groups
  • State of the art virtual work environment
  • Employee Referral Program
  • This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

    Ready to Make a Difference?

    If this role excites you, we'd love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

    Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

    Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

    Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39,360 people, serving customers in more than 100 countries through a global footprint of 95 factories.

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