Technical Writer / AI Specialist (contract)

Join the Tilt team

At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the next billion-dollar startups, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.

The opportunity : Technical Writer / AI Specialist (Contract)

Tilt is hiring for a 3-6 month contract role to join our Business Intelligence team and help build the foundation of context management for our AI systems. You’ll turn complex product and data knowledge into crisp, reusable documentation (ex. column-level meanings, relationships, constraints, value ranges) that powers analytics and AI use cases. This role is a strong fit for an experienced technical writer - whether you already work with AI or are ready to pivot - who brings structured thinking and editorial precision to complex data. Please include a link to your portfolio with your application. This role is a contract position and does not include Tilt employee benefits.

How you'll make an impact

• Create and maintain data dictionaries, schema / lineage notes, and field-level documentation (definitions, valid values, units, caveats, owners)
• Establish a context management framework : templates, style guides, versioning, and review workflows for AI- and BI-ready documentation
• Partner cross-functionally with both technical and customer-facing teams to capture how products work from a customer perspective and translate that into precise data context
• Document and operationalize canonical metrics and source-of-truth tables by coordinating with metric owners; clarify relationships across datasets and services
• Produce concise, reusable context snippets for AI applications (ex. descriptions, guardrails, and FAQs) and improve them via iteration and user feedback
• Audit existing docs and dashboards for accuracy and consistency; flag issues and coordinate corrections and deprecations

Why you're a great fit

Our Interview Process

Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.

What you'll get at Tilt

The Tilt Way

We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the (virtual) office, you're helping millions of hardworking people reach better financial futures.

You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.

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