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Bookkeeper / Office Coordinator

Bookkeeper / Office Coordinator

ServiceMasterFond Du Lac, WI, US
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Bookkeeper / Office Coordinator

Responsible for overall performance and organization of office functions

Responsibilities

General :

  • The telephone to be answered within three rings in a cheerful manner.
  • Schedule all residential jobs according to zone availability, crew requirements and customer preference.
  • Track customer details such as : name, address, phone, email lead source, $ estimate etc.
  • Provide back up to the President on a periodic basis.
  • Responsible for accounts receivable collection and accounts payable.
  • Maintain proper office supply / inventory.
  • Help gather supplies for Janitorial staff.
  • Other duties as assigned.

Customer Service :

  • Demonstrate brand promise to all customers.
  • Ensure that all customer contact files are current.
  • Perform 48 hour recall on all customers.
  • Handle customer complaints.
  • Provide a tracking and reporting of all complaints, defining the complaining, responses and elapsed time.
  • Other duties as assigned.
  • Accounting :

  • Handle all computer accounting from journal entries through to bank reconciliations and financial statements.
  • Handle computer accounts payable functions, matching of incoming invoices with company's purchase orders and packing slips, posting to journals and issuing checks.
  • Control cash flow, keeping principles informed of check issues against current bank positions.
  • Generate the monthly computer invoicing for all service and supply sales of the company.
  • Complete all forms and government reporting and Worker's Compensation and remit appropriate funds on the due dates.
  • Provide monthly consolidated financial statements.
  • Complete bank deposits.
  • Administer payroll.
  • Other duties as assigned.
  • Qualifications :

  • Experience in bookkeeping
  • Experience with QuickBooks, preferably QuickBooks Online
  • Customer service skills
  • Able to work independently
  • Self Motivated
  • Attention to detail
  • Organizational skills
  • Ability to keep company information confidential
  • All other duties as assigned. This position has the possibility for full time or part time. For full time employees, we offer Dental insurance, Health Insurance, Simple IRA Match, and vacation pay.

    Compensation : $18.00 - $22.00 per hour

    Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

    Our environment is a diverse community where successful people work together to achieve common goals.

    This franchise is independently owned and operated by a ServiceMaster Clean franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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    Coordinator • Fond Du Lac, WI, US

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