Part Time Sales Lead - Fashion Outlets Chicago
Job Category : Retail Store Locations
Requisition Number : PARTT009212
Locations
Fashion Outlets Chicago, 5220 Fashion Outlets Way, Space 8025, Des Plaines, IL 60018, USA
A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.
Responsibilities
- Bear Builder Role : Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
- Actively engage with guests, demonstrating genuine enthusiasm for our brand
- Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
- Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
- Strong team commitment; be dependable, engaged, and helpful
- Floor Leader on Duty Role : Be a role model to others in providing exceptional guest service to ensure a memorable experience
- Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
- Model Experience First behaviors
- Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations
Required Qualifications
High school diploma or GED equivalentPreferred Qualifications
Associate’s (or higher) degree in business, management, or a related fieldBehavioral Traits for Success
Thrives in an Experience First environmentConnects with others to inspire resultsEnjoys meeting and interacting with new peoplePossesses a “How can I help” attitudeStrong desire to develop, train, and support others’ successExercises good judgment in ambiguous situationsDisplays strong initiative and self-directionThrives in a dynamic and changing environmentAble to remain calm when faced with challenging circumstancesActive retail store leadership requires the ability to sit, stand, and move around for duration of shiftWork environments include indoor / outdoor malls, strip centers, and other retail locationsYour Performance Will Be Measured On
Decision-making, judgment, and executionAbility to create an Experience First culture for guests and associatesAchievement of assigned goalsConsistent execution of operational standardsThis description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and / or assign tasks for the employee to perform, as may deem appropriate.
Pay range- $16.54 - $17.50 / Hour.
Equal Opportunity Employer
This employer is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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