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Remote Call Center

Remote Call Center

GlobalchannelmanagementSaint Cloud, Florida, United States
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Remote Call Center needs 2+ years experience

Remote Call Center requires :

  • Salesforce
  • Optifacts
  • Lab systems

Remote Call Center duties :

  • Provide quality customer service by answering inbound and outbound customer calls and / or emails and chat, prioritizing and responding to customer questions / concerns, entering orders and / or rework orders, answering optical related technical questions
  • Ability to cross train in various areas within the Customer Service group to include inbound and outbound calls, proactive notifications,
  • Prioritize and solve complex customer issues and concerns by troubleshooting and analyzing.
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    Call Center • Saint Cloud, Florida, United States

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