Customer Service Representative

Description

Build your Career with an Industry Leader

As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.

The Customer Service Team delivers MCC's World Class Service model by providing clear, concise and timely information regarding our customers purchase orders and shipments. This requires obtaining and utilizing an in depth knowledge of our customer's and products that we produce for them. This will be achieved by demonstrating analytical thinking, comprehending the use of Fort Dearborn's business systems and exceptional communication skills.

Why work at MCC :

• Compensation : $20.00-$22.00 hourly DOE
• Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
• Paid Holidays : New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays

Responsibilities :

Qualifications :

Other considerations :

Diversity & Inclusion :

MCC fosters an inclusive culture that respects and embraces our teammates' diverse backgrounds and experiences, so that everyone can achieve their full potential here. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of peoples' gender identity / expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin or other characteristics.

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