Talent.com
Senior Solutions Consultant

Senior Solutions Consultant

Entrepreneur FirstBoston, MA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants enable businesses to deliver outstanding customer service that rivals human agents. Our customers, including the world’s leading brands, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily workflows.

What you’ll be doing

  • Working as part of a Solutions Consulting team supporting direct and indirect sales to new and existing customers and partners.
  • Leading discovery, technical reviews and workshops to understand customer environments, technical and business goals and objectives.
  • Crafting and presenting business and technical outputs to prospects and clients.
  • Collaborating with Product Management, Engineering and Research to provide insights from the field and collaborate on cutting edge solutions.
  • Contribute to technical responses to RFPs, RFIs, proposals, and security questionnaires.

What you\'ll come with

  • Experience in a customer facing solutions consulting, sales engineering, or solution architect role.
  • Knowledge of contact center solutions such as Genesys, Nice, Five9, Cisco, Avaya, Amazon Connect, etc.
  • Strong understanding of CX best practices, trends and expectations for brand conscious enterprises.
  • Knowledge of integration methodologies and technologies such as REST APIs and SOAP.
  • A firm understanding of telephony, PSTN, SIP & RTP.
  • High-level understanding of privacy, compliance and security requirements such as SOC2, ISO27001, GDPR / CPPA, HIPAA
  • Experience developing proposals and building ROI models.
  • Ability to lead conversations around Customer Experience with business and technical stakeholders.
  • Compensation and Benefits

  • We provide a competitive salary range for this role, which is a base salary of $150,000 – $165,000 , depending on level and experience. This range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.
  • In addition to base salary, this position includes commission and equity in the business, giving you the opportunity to share in the company’s long-term success.
  • Participation in the company’s employee share options plan
  • Medical, dental & vision coverage : 100% for employee and 70% for dependents
  • The opportunity to contribute to the company\'s 401k plan
  • Flexible PTO policy + 11 designated company holidays
  • Annual learning and development allowance
  • One-off WFH allowance to support remote work setup
  • Company-funded fertility and family-forming programmes
  • Equal Opportunity and Privacy

    PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.

    Privacy Notice for our recruitment process is provided via the link in the recruitment materials. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

    Other

    This role does not offer visa sponsorship at this time. If you require sponsorship to work in the United States, please consider this before applying.

    #J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Solution Consultant • Boston, MA, United States

    Job_description.internal_linking.related_jobs
    Senior Solution Consultant – Kinaxis RapidResponse (Maestro)

    Senior Solution Consultant – Kinaxis RapidResponse (Maestro)

    Cervello IncBoston, MA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Position Overview We are currently looking for a Senior Solution Consultant to design and implement supply chain planning solutions for our clients using Kinaxis RapidResponse (Maestro).This ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Solutions Architect - M365 Collab

    Solutions Architect - M365 Collab

    SHIBoston, MA, United States
    serp_jobs.job_card.full_time
    Since 1989, SHI International Corp.We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Solutions Engineer

    Senior Solutions Engineer

    TiugoBoston, MA, US
    serp_jobs.job_card.full_time
    Uploadcare is a leading file upload and delivery platform, enabling developers worldwide to upload, store, optimize, and deliver digital content for applications and websites via a powerful suite o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Solution Consultant - Kinaxis RapidResponse (Maestro)

    Senior Solution Consultant - Kinaxis RapidResponse (Maestro)

    Cervello IncBoston, MA, US
    serp_jobs.job_card.full_time
    We are currently looking for a Senior Solution Consultant to design and implement supply chain planning solutions for our clients using Kinaxis RapidResponse (Maestro). This position is remote but w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Consultant

    Senior Consultant

    Trc Companies, Inc.Boston, MA, United States
    serp_jobs.job_card.full_time +1
    TRC is looking for an experienced Senior Consultant to join our team.This position will be an essential part of our Consulting team contributing to high quality project delivery.Sample projects cou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Consultant

    Senior Consultant

    Solaris by Roessel Joy LLCBoston, MA, US
    serp_jobs.job_card.full_time
    Solaris partners with finance leaders to tackle their most critical challenges and opportunities.We engage with our clients to capture their full range of digital and human capabilities.Our diverse...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Solutions Consultant

    Solutions Consultant

    Novum GlobalBoston, Massachusetts, .US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Novum Global is a global specialist in the legal sector, connecting legal tech businesses, law firms, and candidates with opportunities for growth. Trusted by 130+ businesses, law firms, and thousan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Senior AI Solutions Consultant

    Senior AI Solutions Consultant

    BlitzyCambridge, Massachusetts, United States, 02139
    serp_jobs.job_card.full_time
    Blitzy is a Cambridge, MA based Series-A Generative AI start-up.We are on a mission to automate custom software creation to unlock the next industrial revolution. We're backed by multiple tier 1 inv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Solutions Architect

    Solutions Architect

    AmentumBoston, MA, United States
    serp_jobs.job_card.full_time
    Analyzes, organizes, plans and administers various phases of day-to-day provisioning, spares, or maintenance / repair activities for one or more programs of moderate scope. Analyzes contractual docume...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Solutions Architect

    Solutions Architect

    Softworld, a Kelly CompanyBoston, MA, United States
    serp_jobs.job_card.full_time
    As a Solution Architect for Digital Consumer Banking, the architect utilizes their expertise to recommend operational strategies and plans for the Solutions Architecture function with direct impact...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Solutions Engineer

    Senior Solutions Engineer

    XometryBoston, MA, US
    serp_jobs.job_card.full_time
    Xometry (NASDAQ : XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Solutions Architect

    Solutions Architect

    Forte'-Talent Acquisition, LLC.Boston, MA, United States
    serp_jobs.job_card.full_time
    Get AI-powered advice on this job and more exclusive features.Candidates must be based in Detroit or Boston area •.Our client is a fast-growing startup at the intersection of cloud, AI / ML, cybersecu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Solutions Architect

    Solutions Architect

    Databricks Inc.Boston, MA, United States
    serp_jobs.job_card.full_time
    While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations in various cities around the US. We are looking for experienced pre-sales p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Solutions Architect

    Solutions Architect

    GovCIOBoston, MA, United States
    serp_jobs.job_card.full_time
    GovCIO is currently hiring for a Solutions Architect design and deliver innovative solutions and architectures.This position will be located in Fairfax VA, and will be a remote position.We are seek...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Solutions Consultant - Retail Planning

    Senior Solutions Consultant - Retail Planning

    Board InternationalBoston, MA, US
    serp_jobs.job_card.full_time
    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 year...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Solutions Consultant (PreSales)

    Solutions Consultant (PreSales)

    Thought Industries, Inc.Boston, MA, US
    serp_jobs.job_card.full_time
    Thought Industries powers the Business of Value - enabling enterprises to unlock growth across the customer lifecycle.From our Boston headquarters, we help organizations drive measurable impact, ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Solutions Architect

    Solutions Architect

    CBREBoston, MA, United States
    serp_jobs.job_card.full_time
    Location(s) : Brookfield - Wisconsin - United States of America, Remote - US - Remote - US - United States of America.Develops solutions based on identified and qualified opportunities brought forth...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Salesforce Solution Consultant

    Senior Salesforce Solution Consultant

    VerndaleBoston, MA, US
    serp_jobs.job_card.full_time
    About the Salesforce Solution Consultant Position .This postion can be in our Boston office or remote if out of state.The Senior Solution Consultant plays a pivotal role in shaping and deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days