Lead Caregiver

Job Description

Job Description

Description : Job Overview

Home Helpers WI Lead Caregiver Role was created to help give our New and Existing Clients Exceptional Care with the intent to grow the business. The Lead Caregivers will be a member of the Care Team representing Home Helpers. You will primarily be responsible for starting new clients, training new and existing caregivers, assisting with ongoing training, assisting with supervisory visits to caregivers, and more.

This is an important role and will take dedication, responsibility, dependability, a high level of communication, and pro-activeness.

Benefits :

PTO

Paid training

Medical, Vision, Dental & Life Insurance

Weekly pay

Continued education support

Referral and Retention Bonuses

Paid Travel Time

Mileage reimbursement

IRA matched by the company

Responsibilities and Activities

The below lists reflect the general details necessary to describe the principle and essential functions of the position and shall not be interpreted as the only duties that may be assigned for the position.

Availability Needed :

Monday-Friday, and Every other weekend.

Willingness to go wherever needed.

Personal Care Responsibilities and Activities

• Assist with the activities of personal care including bathing, shaving, ambulation, mouth care, dressing, exercise, hair care, feeding, toileting, nail care, positioning, medication reminding, skin care, and transferring.
• Assist the client with following a written, special diet plan and reinforcement of diet maintenance, as identified in the care plan.

Core Responsibilities and Activities

• Ensure the client’s safety and security by observing and supervising the home environment.
• Observe clients and their environments and report unsafe conditions, behavior, physical and / or cognitive changes and changes in living arrangements to Care Manager.
• Monitor supplies and resources.
• Follow the written care plan.
• Complete and maintain care notes of daily activities, observations, and direct hours of service.
• Make decisions and solve problems.
• Communicate with the Care Manager and co-workers. Develop and maintain constructive and cooperative working relationships with others.
• Participate as a member of the Care Team by providing input and making suggestions for growth and improvement of operations.
• Carry out other duties as assigned by the Care Manager.
• Attend and participate in Care Team meetings, all staff meetings, and other trainings / meetings.
• Maintain HIPPA compliance when speaking with clients, caregivers, office staff, and third-party individuals.
• Maintain a professional relationship and demeanor with all clients.
• Notify the scheduling department or person on call of all schedule and availability changes in a timely manner.
• Train new Caregivers on new and existing cases.
• Start new Clients as soon as the case opens and provide care until a new Caregiver is hired and trained.
• Learn all complex cases, to be able to train new Caregivers.
• Attend and provide training at All Staff meetings quarterly.

Requirements : Required Knowledge

• Knowledge of personal care and home management procedures and tasks.
• Knowledge of principles and processes for providing client and personal care services, including assessing needs, meeting quality standards, and evaluating client satisfaction.
• Knowledge of the information and techniques needed to identify emergency situations.
• Knowledge of HIPPA Laws and Regulations.
• Knowledge of clerical procedures such as maintaining records and completing forms.
• Working knowledge of the English language.

Required Skills and Abilities

• Demonstrated competence in the skills required to assist clients with their activities of daily living.
• The ability to work independently, without continuous supervision.
• Communication skills : listen actively; awareness of verbal and non-verbal cues; communicate verbally so others understand; communicate in writing so others understand.
• Observation skills : observe, perceive, and document changes in a client’s behavior and habits.
• Problem-solving skills : identify problems; analyze strengths and weaknesses of possible solutions; willingness to act; monitor and assess the effectiveness of chosen solutions.
• Pro-active problem identification skills.
• Human relations skills : establish / improve relationships; gain the cooperation of clients and co-workers; influence the decisions of clients and co-workers.
• Demonstrated willingness to learn new concepts and skills.
• Flexibility and patience.
• Cultural awareness and sensitivity.

Physical Requirements :

• Good physical and mental health.
• The ability to perform activities that use the whole body.
• Physical ability to stand, walk, use hands and fingers, reach overhead, stoop, kneel, and crouch up to eight hours a day.
• Able to climb stairs with a basket of laundry.
• Able to carry a 20-pound bag of groceries on a regular basis.
• Able to lift up to 35 pounds occasionally. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.