Customer Service Coordinator

Are you a Barber or Cosmetology student looking to gain hands-on experience in a dynamic environment? Join us at Floyds 99 Barbershop in Austin, TX, as a Full or Part-Time Customer Service Coordinator! In this exciting onsite role, you'll be the heart of our barbershop, providing exceptional customer service and facilitating appointment scheduling for our valued clients.

With a starting pay of $15 an hour , you'll have the opportunity to hone your phone etiquette while engaging in client communication that enhances their experience. This position is perfect for those seeking to develop their skills in a fun and energetic atmosphere, all while ensuring a customer-centric approach. You can get great benefits such as Medical, Dental, Vision, Paid Time Off, and Employee Discounts. Don't miss your chance to be part of a forward-thinking team that values problem solvers and abundant thinkers!

Apply today!

Who we are

We are service-driven professionals who honor every interaction with respect, empathy, and integrity. We value diversity, collaboration, and self-expression. Committed to growth, curiosity, and high standards, we work together to drive meaningful, sustainable results—while fostering a culture where everyone belongs.

What a typical day looks like :

As a Customer Service Coordinator at Floyds 99 Barbershop, you will be the first face our clients see, setting the tone for their entire experience. Throughout the day, you'll greet guests with a smile, expertly managing bookings and walk-ins while handling payments and maintaining an efficient schedule. Supporting our talented barbers, you'll keep everything organized, answer questions, and foster a relaxed, friendly atmosphere. Multitasking will be essential as you handle customer inquiries, restock products, and manage wait times.

Does this sound like you?

To thrive as a Customer Service Coordinator at Floyds 99 Barbershop, you need a blend of interpersonal and organizational skills. A friendly and professional demeanor is essential, as you will be interacting with a diverse clientele daily. Being organized and detail-oriented will help you manage appointment scheduling efficiently and maintain a tidy front desk. Exceptional verbal and written communication skills are crucial for effective client communication and ensuring a smooth flow of information. In our fast-paced barbershop environment, the ability to multitask and adapt quickly is vital.

You should also be confident with phone booking systems and adept at handling payments. As a team player with a can-do attitude, your willingness to support both clients and barbers will contribute significantly to a positive and energetic atmosphere. Join us in creating an exceptional customer experience where your skills can truly shine!

Knowledge and skills required for the position are :

• Friendly, professional, and great with people
• Organized and detail-oriented
• Exceptional verbal and written communication skills
• Ability to work in a fast-paced environment
• Confident with phones booking systems and handling payments
• Team player with a can-do attitude

Make your move

We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!

Job Posted by ApplicantPro