Case Manager (Bilingual)

This position is responsible for assisting clients to access medical care, psychosocial support, and the resources necessary to meet the challenges of living with HIV and working towards long term adherence to medical care and their care plans.

Responsibilities

Case Manager Responsibilities :

• Provides appropriate non–medical case management for clients assigned to caseload.
• Follows case management standards and established agency procedures related to providing non- medical case management services.
• Conducts client comprehensive needs / resource assessment; participates in electronic health record case management assignment process.
• Obtains all necessary documents to provide client care.
• Maintains client confidentiality and privacy; ensures informed consent.
• Develops and implements a comprehensive care plan in collaboration with client, based on

assessment of eligibility, needs, barriers, acuity and resources; adjusts care plan as needed.

other treatment and / or support services; follows-up on referrals to ensure linkage and directly

intervenes to facilitate provision of service where needed.

contact standards.

and performance by referred providers, client grievances and new emerging resources.

requisite databases and submits necessary reports to supervisor on time.

Required Skills

Case Manager Required Knowledge, Skills and Abilities :

complexities of HIV / AIDS.

document portal.

Education and Experience :