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Service Coordinator
Service CoordinatorMazda of Greenville • Greenville, SC, US
Service Coordinator

Service Coordinator

Mazda of Greenville • Greenville, SC, US
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Job Description

Job Description

Description of the role :

Mazda of Greenville is seeking a dedicated Service Coordinator to join our team. As a Service Coordinator, you will play a crucial role in ensuring effective communication between customers and service technicians.

Responsibilities :

  • Answer inbound / outbound service phone calls
  • Schedule service appointments
  • Coordinate service requests with the service team
  • Assist with customer intake the lane
  • Manage outside Vendor production / Sublet payments
  • Provide updates to customers on the status of their vehicles
  • Cashier customers out during pick up
  • Assist Service Director with daily tasks needed
  • Maintain accurate records of service appointments and customer information

Requirements :

  • Excellent communication and customer service skills
  • Exceptional phone skills
  • Superior Organizational skills
  • Ability to multitask and prioritize tasks effectively
  • Detail-oriented
  • Works well in high pace environment
  • Can stand on feet for long periods of time
  • Valid Drivers License
  • Submit to Background Check / Drug Screening
  • Previous experience in a customer service role is preferred

    • Benefits :

    Compensation : $13.50 - $16.00 per hour paid bi-weekly

    Full time position

    About the Company :

    Mazda of Greenville is a leading Mazda dealership located in Greenville, SC. We are committed to providing exceptional service to our customers and creating a positive work environment for our team members.

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    Service Coordinator • Greenville, SC, US

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