Sr. IT Systems Operations Engineer

Overview

Sr. IT Systems Operations Engineer at GoodRx. GoodRx is the leading prescription savings platform in the U.S., trusted by millions of consumers and healthcare professionals, offering affordable prescriptions and comprehensive healthcare information.

Responsibilities

• Lead the design, implementation, and management of the organization's IT infrastructure, including servers, networks, and storage systems.
• Ensure the stability, security, and scalability of IT systems to support business operations and growth.
• Monitor system performance, conduct regular audits, and implement solutions to optimize efficiency and reliability.
• Lead and participate in complex IT projects, including system upgrades, migrations, and new implementations.
• Configure and maintain advanced network equipment, including firewalls, switches, routers, and wireless access points.
• Manage data backup and disaster recovery solutions to ensure data integrity and availability.
• Develop and implement IT policies and procedures, including those for security, disaster recovery, and service provision.
• Provide advanced technical support and troubleshooting for complex IT issues, serving as an escalation point for other IT staff.
• Mentor and train junior IT team members, providing guidance and support for their professional development.
• Collaborate with other IT professionals and departments to design and implement IT solutions that meet business requirements.
• Maintain and update IT documentation, including system configurations, network diagrams, and operational procedures.
• Stay current with the latest technology trends and recommend improvements to enhance the IT infrastructure.
• Ensure compliance with IT standards and regulations such as NIST, HIPAA, HiTrust, SOC2, and SOX.
• Manage vendor relationships and negotiate contracts and service agreements.

Skills and Qualifications

Salary and Benefits

GoodRx pays by location, with ranges shown as guidelines. Starting pay is based on job-related skills, experience, qualifications, and other factors. Pay ranges may be modified in the future.

San Francisco and Seattle Offices : $108,000.00 – $173,000.00

New York Office : $99,000.00 – $158,000.00

Santa Monica Office : $90,000.00 – $144,000.00

Other Office Locations : $81,000.00 – $130,000.00

GoodRx also offers additional compensation programs (annual cash bonuses or commissions, and equity grants) and comprehensive benefits, including medical, dental, and vision insurance; 401(k) with company match; ESPP; unlimited vacation; paid holidays and sick leave; and wellness programs.

Equity, Inclusion, and Accommodation

We're committed to growing and empowering a more inclusive community within our company and industry. GoodRx encourages applicants from diverse backgrounds and experiences to apply, even if they do not meet every listed criterion.

GoodRx is committed to providing reasonable accommodations for candidates with disabilities during the recruiting process. If you need assistance or accommodations, please email accommodations@goodrx.com. All official communications will come from @goodrx.com or goodrx@myworkday.com addresses.

GoodRx is America's healthcare marketplace, helping people find affordable prescriptions and related health services. For more information, visit www.goodrx.com.

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