Channel Leader (San Diego)

Channel Leader

Rooter Hero Plumbing & Air is seeking a motivated and driven Channel Leader to lead and develop a team of plumbing and drain service technicians in our San Diego branch. This role is designed for a results-oriented professional who thrives in a fast-paced environment, values customer satisfaction, and can inspire a team to consistently meet and exceed performance goals.

As a Channel Leader, you'll generate profitable revenue through hands-on leadership, technician coaching, and in-field customer engagement. You'll play a critical role in driving growth, ensuring compliance, and maintaining Rooter Hero's industry-leading standards of service and professionalism.

Responsibilities

• Visit and engage 35 clients daily to generate new sales and follow up on open estimates.
• Train and coach service technicians weekly to improve sales techniques and service quality.
• Maintain high levels of customer satisfaction and professionalism.
• Present proposals and solutions based on pricing formulas to ensure proper gross profit.
• Monitor technician performance and hold the team accountable to minimum weekly and monthly sales standards.
• Ensure permits are pulled and inspections are scheduled for all relevant jobs.
• Conduct weekly sales and team meetings to review performance and recognize top achievers.
• Assist Quality Control with job-site visits and customer complaint resolution.
• Maintain accurate daily and weekly reports for the Operations Manager.
• Promote Rooter Hero's culture of excellence and uphold company values at all times.

Requirements

Benefits

Join the Rooter Hero Leadership Team

If you're a high-energy leader with strong sales instincts and a passion for developing people, apply today to become a Channel Leader with Rooter Hero Plumbing & Air in San Diego! Lead by example, elevate your team's performance, and make an impact every day.