PROLIM Global Corporation (www.prolim.com) is currently seeking Senior Desktop Support Specialist for the location Phoenix, Arizona, United States for one of our top clients.
Job Description :
- A minimum of five (5) years of professional experience providing technical support for system infrastructure and / or software.
- 15 credit hours in computer science or a related field.
- An equivalent combination of related experience and education may be considered.
- Working irregular hours, including second and / or third shifts, weekends, holidays, and evenings to support 24x7 operations.
- The successful candidate must pass a Federal background check.
- Only highly qualified candidates will be considered.
- Excellent communication skills are required, as the candidate will provide first and second level support to internal and external personnel, including city and airline staff.
- The ability to safely lift 50 pounds is required.
- Must possess and maintain a valid Arizona driver's license with a clean record.
- Accurate color perception is necessary to work safely with electrical wiring.
Preferred Qualifications :
A bachelor's degree in computer science or a relevant field.At least four (4) years of experience supporting more than 200 users, 2000 computers, and 800+ mobile devices in a networked environment.Proficiency in ServiceNow helpdesk ticketing system.Experience with Intune and Workspace One MDM environments.Experience in writing technical procedures, documentation, training materials, scope of work, project plans, and status reports.Interested candidates should apply online for immediate consideration by sending their updated resume and contact information via email to praful.salunkey@prolim.com.
J-18808-Ljbffr