Sr. Delivery Manager - Data Engineering

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze?, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Sr. Delivery Manager is responsible for the day-to-day performance of multiple platforms, including appropriate changes or modifications to ensure required performance is maintained. Position serves as a Subject Matter Expert (SME) for various applications and systems in the areas of production, client implementation support, and overall platform requirements.

Essential Functions

• Oversees platform architecture requirements and recommends changes to ensure adequate performance requirements are satisfied.
• As a member of Delivery, the position works closely with the Production Control Analysts and Technology Operations in day-to-day support functions and with others as necessary to ensure successful new client implementations.
• Participates in platform projects to ensure reliability, scalability, functionality, capacity, and performance requirements are not adversely impacted.
• Performs user acceptance testing (UAT) and deploys code into production.
• Documents all new application functionality, including workflow diagrams, and assists in training Production Control Staff.
• Works with the team to ensure that all documentation is accurate and up to date.
• Serves as the point of escalation, including assignment of priorities, for system issues prior to being assigned to Development.
• Provides day-to-day oversight of the systems and overall functionality and performance which includes recommendation and / or approval of changes to the application environment(s).
• Responsible for taking immediate action to resolve critical issues and / or problems related to platform(s) and performance.
• Works under the direction of the Director of Delivery Management to establish service level performance standards and their adherence for all assigned platforms based on current system capabilities.
• Monitors and analyzes day-to-day performance of assigned platforms to ensure required performance is maintained. Make recommendations for improvements related to performance and / or processing integrity.
• Works with Director Delivery Lead to create and maintain Disaster Recovery plans for all assigned applications.
• Recommends system enhancements to increase reliability, scalability, capacity, performance.
• Complies with all security policies and procedures, to ensure that the highest level of system and data confidentiality, integrity and availability is maintained.
• May perform other duties as required.

Qualifications

Preferred Qualifications

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and / or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and / or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The Base Pay Scale For This Position In Phoenix, AZ in USD per year is : $104,000 - $130,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

Some of the Ways We Prioritize Your Health and Happiness

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

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