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Customer Development Manager Alternate Channels (Mass, Club, Dollar)

Customer Development Manager Alternate Channels (Mass, Club, Dollar)

C.H. Guenther & SonWashington, DC, US
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Sales Manager

Reporting to the Sr. Director of Sales, this accomplished and highly strategic, commercially driven and customer-obsessed sales professional will be tasked with leading the sustainable budgeted top and bottom line growth across strategic growth customers across the CHG portfolio of products. This highly strategic and analytical individual establishes strategies and tactics to effectively lead in the delivery of short, mid and long-term strategic growth plans. Individual must possess very strong account management and collaboration skills and a strong familiarity and understanding of the CPG Food industry as well as the assigned channels is desired. This individual will be responsible to contribute to the development of joint business plans, and building strong cross-functional relationships internally and externally.

Duties and Responsibilities

  • Working in close partnership with the Sr. Director of Sales, and other internal stakeholders, works to develop branded and private label business with the designated customers. Key Channels to be supported include the Mass, Club and Dollar channels.
  • Own and lead sales responsibilities for CHG portfolio at assigned customers.
  • Key point of contact for customer merchants for both instore and online platforms.
  • Develop and execute quarterly and annual sales plans, promotions and merchandising strategies.
  • Use data based insights to influence distribution, shelving, and merchandising executions at your retailers.
  • Plays a leading role in working closely with customers to cultivate and define future Innovation opportunities within both existing and new categories / segments.
  • Engages in managing and developing brokers which includes brand education, objective setting, trade promotion planning, tracking, measuring and evaluating.
  • Effectively manages all sales spending (e.g., Trade, T&E, SG&A, etc.). Adhere to trade spending guidelines while maximizing promotional effectiveness.
  • Builds expertise in selling CHG's extensive line of food offerings across all day-parts.
  • Communicates to the organization on a timely basis regarding any changes in business and market trends which impact our business and provides action plans / alternatives to address these changes as required.
  • Gains deep understanding around CHG's product lines and works to maximize margin / profit.
  • Partners with CHG's R&D / Marketing / Innovation teams for customized product development and winning innovation to enable business development and accelerate growth.
  • Analyzes business and develops sales strategies and plans which differentiate CHG as a partner of choice and enable CHG to profitably grow.
  • Communicates clearly and directly with multiple inter-company departments, including Marketing, R&D, Quality Assurance, Supply Chain, Customer Service, Operations, Purchasing and Finance.
  • Performs all other duties as assigned.

Minimum Job Requirements

  • Bachelor's degree in Business, Marketing, or another related field.
  • Minimum of 5-10 years progressive experience selling / managing National and Regional Grocery / Club / Mass / Dollar customers within the food industry.
  • Experience in Food Manufacturing, a basic understanding of plant operations, a benefit.
  • Knowledge, Skills, and Abilities

  • Strong analytical skills with fluency in retail metrics (POS, forecast, margin)
  • Proven track-record for increasing company revenues and profits via large account management.
  • Trade promotion and broker management experience.
  • Ability to execute highly effective strategies and plans which deliver budgeted business growth.
  • Experience and understanding of both branded and private label product environments.
  • Very strong financial acumen, adept at interpreting and understanding various financial metrics.
  • A team player who possesses the ability to foster and develop strong inter-departmental and customer relationships.
  • Ability to work effectively with diverse groups of associates and customers ranging from entry level to executive level positions.
  • Ability to work with multiple departments, including but not limited to, Finance, Operations, Purchasing, R&D, Supply Chain, Legal, Quality Assurance, and Information Services, both internally and externally
  • Ability to prioritize projects and clearly communicate direction internally and externally.
  • Ability to update and make fact-based presentations to influence internal stakeholders, including company executives.
  • Excellent written and verbal communication and presentation skills.
  • Proficient use of computer, Microsoft Office (Word, Excel, PowerPoint, Teams), and other related applications or software.
  • Supervisory Responsibilities

  • N / A
  • Working Conditions and Physical Effort

  • Standard office or remote work setting.
  • Must be able to lift and carry up to 15 pounds at times.
  • Frequent travel required (around 50%), mostly within the United States in support of ongoing customer business development or internal CHG meetings.
  • Expectations

  • Will demonstrate, promote, and exemplify the Company's Core Values.
  • The salary range for this role is : $93,598.00 - $173,668.00. This is not a guarantee of compensation or salary, as the final offer amount may vary based on factors including job-related knowledge, skills, and experience, along with geographic location. C.H. Guenther is proud to offer competitive compensation and benefit programs that include medical, dental, vision, flexible savings account, health savings account, 401K matching savings plan, employee assistance program, wellness programs, life insurance, AD&D insurance, disability insurance, tuition reimbursement, student loan counseling, employee referral program, paid time off, and more!

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    Customer Development Manager • Washington, DC, US

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