Comcast is hiring : Video Operations Technician in Centennial

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Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on‑site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for the end‑to‑end lifecycle of content via the video and IP asset delivery platform and ensuring a world‑class level of service. Reviews and processes digital video assets, as well as, oversees the upload and transcode operations of such assets using prescribed tools and CMS. Successfully prepares all media and metadata, verifying incoming content and confirming receipt of content from the provider. Works with moderate supervision / guidance. Is accountable for individual results and impact on team.

Core Responsibilities

• Ensures that all content is published in production within service level agreement.
• Verifies media and metadata are error‑free. Works with content provider to resolve errors.
• Detects and fixes missing metadata to ensure proper placement and display of video across platforms.
• Verifies that all media and metadata follows the current specifications.
• Receives and processes media and metadata from content providers.
• Supports coordinators, ensuring that issues they identify are being resolved.
• Audits partner delivery (compare pitch list vs. received).
• Uses daily metrics report to react to and improve upon content partner or delivery issues.
• Builds and maintains content partner relationships with their peers.
• Troubleshoots or escalates issues that occur within the Video Operations value chain.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Required Education / Experience

Preferred Skills

Employees At All Levels Are Expected To

Disclaimer

Salary

Primary Location Pay Range : $21.86 - $32.80

Education

High School Diploma / GED

Relevant Work Experience

2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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