Manager - Animal Services (DAS - Civil Service)

Animal Services Manager

Provides administrative support directly to the Mayor and functions as the representative of the Mayor.

The Animal Services Manager manages, supervises, and oversees the Animal Shelter Operations, adoptions, business administration, procurement, and general coordination of Animal Services.

Essential Functions

• Manages, oversees, and monitors daily operations, intakes, and data management of the shelter; delegates authority and responsibility for assigned tasks to subordinates; identifies needed areas of change or development and institutes changes to improve operations; plans, implements, coordinates, monitors and evaluates policies and procedures; oversees adoptions, events, general animal care, and community outreach.
• Establishes short-, mid- and long-term goals and objectives; develops and / or approves schedules, priorities, and standards for achieving goals; manages and provides insight with goals for revenue generation through adoptions, animal management, and operational efficiencies.
• Assists in the development, preparation, management, and implementation of the department budget; reviews budget submissions, provides sound recommendations, and handles various requests from City Council, City Manager's Office, and other management; processes all invoices and statements, procurement requests, vendor requests, and other expenditures and revenue.
• Performs, directs, and participates in shelter activities and projects; communicates with citizens and pet owners, manages adoptions and related programs, and ensures all City ordinances are being followed; provides direction for Animal Services personnel and provides performance feedback and management.
• Provides training, professional development, and performance evaluation for all animal keeping staff; ensures all personnel are properly certified and up to date on all animal control and management rules, regulations, and procedures.
• Directs and manages client relationships and develops strong partnerships; responds to inquiries, solves problems, and meets with various citizens to address concerns; deescalates citizen complaints or animal situations and works to create strong and competent community resources.
• Determines, develops, and implements procedures, processes, regulations, and guidelines to ensure effective and efficient operations.
• Reviews and approve departmental monthly financial target analysis and presents items to council; represents the department at various meetings, seminars, boards, and panels.
• Performs any and all other work as needed or assigned.

Knowledge and Skills

Minimum Qualifications

Salary Range $62,381.02 - $76,594.30

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer and values diversity at all levels of its workforce.