Host / Hostess

POSITION SUMMARY

Bay Colony Golf Club is recognized as an Elite Club by the Distinguished Clubs of America, affirming our commitment to world-class service and hospitality. The Host / Hostess is the first point of contact for members and guests, setting the tone for a warm and inviting dining experience. This individual must be gracious, organized, and professional, ensuring a welcoming environment that reflects the Club's exceptional standards.

Candidates must maintain open availability. Scheduling will align with operational requirements and may vary based on business demand.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee reservation systems and maintain waitlists using digital platforms
• Heavy lifting and setup / arrangement of furniture is necessary to support event execution and restaurant reservations
• Direct seating flow to optimize guest comfort and server coverage
• Keep the front entrance and host stand clean, organized, and guest-ready
• Answer calls, assist with takeout orders (if applicable), and manage guest inquiries
• Assist with computer-based tasks such as menu formatting, spreadsheet updates, and email communications
• Print and prepare materials like menus, signage, and promotional flyers
• Support F&B team with event logistics, menu distribution, inventory tagging, or setup as needed
• Relay guest feedback and special requests to management efficiently
• Collaborate with the broader team to ensure smooth day-to-day operations
• When hostess / front-of-house duties are complete, assist with general operations and team support
• Apply F&B acumen to anticipate service needs, communicate menu knowledgeably, and support the guest experience
• Personalize guest experiences by remembering preferences, making thoughtful suggestions, and going the extra mile
• Provide hands-on support to leadership and management teams with miscellaneous projects

EDUCATION and / or EXPERIENCE

SPECIAL SKILLS AND ABILITIES

CERTIFICATIONS

Tips & Serve Save

PHYSICAL DEMANDS

DISCLOSURE STATEMENT

No one Job Description can encompass all responsibilities. The above is a summary of major responsibilities .