Round Mountain TX
Ewing Outdoor Supply looking for a Landscape Materials Yard Customer Service Professional to provide excellent customer service at our Round Mountain TX Super Center.
You must have the ability to lift 50-70 lbs. and perform in a seasonal high heat situation . The ability to learn the POS (point of sale) system is a must, as well as the ability to identify products and extend a top level customer experience. You will be provided all the training you need to be successful, so we are looking for a committed teammate with interest in growth opportunities , can hustle and be a great team fit.
Interested parties apply below and let us see if you are a fit on our team and in our family.
Preferred consideration forHeavy equipment / loader experience
Bilingual (English / Spanish)
Responsibilities
Go the extra mile to engage customers (including assistance in the materials yard)Greet and direct customersAssist customer in the yard with orders and identificationProvide accurate information (e.g. product features, pricing and after-sales services)Answer customers’ questions about specific products / servicesCross-sell productsManage returns of merchandiseCoordinate with your team to provide excellent customer service (especially during peak times)Inform customers about discounts and special offersStay up-to-date with new products / servicesAsk for feedback on provided services and resolve clients’ complaintsInform customers about new products and servicesLoading Materials in customer vehicles with efficiency and extreme careKeep updated records of inventory and activity logsComply with company policies and legal guidelinesHelp maintain a safe and orderly environment of the facilitiesRequirements
Customer orientation and ability to adapt / respond to different types of charactersAbility to multi-task, prioritize, and manage time effectivelyBasic math skillsExcellent communication skills, capable of building trusting relationshipsAbility to perform in fast-paced environmentsValid driver’s licenseExcellent organizational and time management skillsGood driving record with no traffic violationsBonus Points for the Following
Bilingual (English & Spanish)Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)Proven work experience as a Customer Service Associate, Sales Associate, or similar role.Knowledge of landscape materials yard inventory stocking proceduresAttention to detail and familiarity with industrial equipmentExcellent physical condition and coordinationBenefits
Health Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Short Term & Long Term DisabilityTraining & DevelopmentWellness ResourcesProfit SharingWe have the 4 C’s that make your job a career!
Career Development- To invest in your personal and professional growth, we offer a variety of training resources.
Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!
Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!
Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!