Assistant Outreach Coordinator - Fall / Winter 2025 / 26

Job Description

Job Description

Gunstock Mountain Resort is now hiring an Assistant Outreach Coordinator for the winter season. This position will support the goals and objectives of the Gunstock Mountain Resort Snowsports School by assisting with the planning, coordination, and execution of the Outreach Ski / Snowboard Program for students.

This position is part-time (20 hours) beginning in September and hours will incrementally increase to approximately 35 hours by mid-October. While we offer alternative flexible scheduling, this position is mostly Monday – Friday and requires evening and occasional weekend availability. The position could evolve into seasonal full-time for the right person.

You will spend most of your time :

• Communicating (by phone, email & in-person) with Program Coordinators, families, and other Gunstock departments on all facets of the Outreach Program.
• Completing ongoing administrative tasks related to on-boarding programs; initiating and monitoring the student registration process; setting up each program in Google Sheets; setting up lesson groups; and updating and printing lesson rosters and Instructor assignments for each program every day.
• Ensuring all waivers are signed, photos uploaded and RFID cards picked-up prior to start of program.
• Process sales and refunds as necessary; update program rosters; and communicate changes.
• Work closely with the Outreach Program Coordinator, Snowsports School, Rental Department and Ticket Office to deliver an exceptional guest experience.
• Greet Program Coordinators, students, and instructors at the lesson flags to take attendance, help navigate where they belong; and ensure all lessons go out on time.
• Other duties include answering phones, greeting guests, troubleshooting online transactions, data entry, POS testing and reporting.

You will be spending SOME of your time :

Perks for Year 1 Winter Employees :